FedEx Ship Centre, London, ON

Ania Baleka - 2022-10-20

This review does not reflect on the staff who work in the front office. They have been professional and competent. I am giving a one star for the staff responsible for delivering the packages. I am not impressed that my package clearly had my address on both sides. You would have to be incredibly illiterate or lazy to not be able to decipher that. They claimed that the address written on the package was incorrect. My address written on the package matched the address written on my ID card. This is unacceptable. Clearly there is a consistent issue with the staff who deliver. Fire them, and hire competent workers. There is no excuse for this level of laziness, or stupidity. People should not have to go half way across the city to pick up a package when it should be delivered to their doors.

Melon Bitter - 2022-08-04

To be honest , all staff (the lady and the gentleman working at front desk ) are very friendly. I think most of 1 star reviews are about pickup option, I think this is not their fault because some shipper requires a signature. I wish FedEx can drop our package to the nearby office, It’s painful to drive like 25 mins to pick it up after work -_-

Allen Clendenning - 2022-08-22

Driver likely just drove by my building. No attempt made to deliver. Just told dispatch the door buzzer didn't work. We checked the buzzer, building managers DOUBLE checked the buzzer was working. No "Sorry we missed you" note...lazy driver couldn't be bothered to deliver. Obviously following the business model put forth by Purolator.

Lisa Clark - 2022-11-28

Easy to find and a quick in and out to drop off a priority package. There was 3 people in line and took about 4 min total. Small parking area so no large vehicles.

Aman Sidhu - 2022-12-13

It was busy when I got there. But they were very professional. I was in and out in 5 minutes.