FedEx Ship Centre, Kelowna, BC

Brian Einarson - 2022-07-16

Second attempt we were home and they didn’t even ring the door bell - we were waiting for it Called Customer Service and they set up a third attempt and added before 2 pm I checked in the am and it was out for delivery on their website . Sat and waited til 2 then my wife stayed home waiting. At 4 they called and said I would have to pick it up at the airport 30Km away. It never went out for delivery I was told so we wasted a day and now I have to pick up . Yes they did offer a 4th attempt, I was polite and said no thanks. Not good service !

Dallas Chelick - 2022-11-22

Fedex states they will hold a package for 7 days. They apparently couldn't find our location (downtown) - and sent the package back less than 48 hours after the estimated delivery time.

Riley D Kalesnikoff - 2022-12-14

Ann and her great team are always super helpful and professional and put great effort into their job and do it with a smile!

John Dunkin - 2022-10-26

Ann and her team were very professional helping me with my complaint and delivery. Went out of their way to resolve my issue. 5/5 stars

S.e. Evans - 2022-07-27

Paid for express shipping so it was here on Friday. It was at the depot on Friday, then they sent it to a 3rd party delivery company that delivered it on Monday. Refused a refund because days are "approximate". The next "approximate" delivery date was for the Tuesday. And it was $50 cheaper. The guy at the desk is rude as well. The whole company is full of goofs.