Cathy Ainsworth (rythmjunkie) - 2022-10-29
Without fail,every FED EX ground shipment destined for Bracebridge gets delayed in Barrie,regardless of how far away it’s coming from. Apparently they broker the delivery to an outside carrier,and that carrier drops the ball. Three shipments in a few months,and now another that arrived in Barrie two days ago is still sitting with no ETA. Could have driven down to pick it up,but FED EX won’t connect customers to the outside carrier. So no way to retrieve packages without lengthy phone battles to light a fire. I think these carriers forget that many of us work in the transportation industry. There is no excuse for this level of poor customer service and lack of communication. If there’s an option,avoid using fed ex if you live north of Barrie.
