The UPS Store, Kelowna, BC

Amber Bamber - 2022-08-24

I had to drop a return package of at this location. They provided wrapping service, which I found very helpful. I liked that there were female staff present, and that I could very clearly understand all staff members who spoke. (Both of these topics cause me severe anxiety, so I was very relieved) While this location is in a wheelchair accessible area, I would not recommend those in a wheelchair just drop in. I found it to be quite crowded with packages, and the walkways were narrow because of this. Given the smaller size of this location, this shouldn't come as a surprise, but it's worth noting. I also found it entertaining that they could remove a whole handrail in front of the store for easier loading of their delivery truck.

Lj Diamond - 2022-11-11

I received first class service from this UPS store. The staff was helpful, friendly and respectful and the package arrived in Hawaii, delivered to the door, in under 2 days. Amazing! Highly recommend this store!

Clayton Kessler - 2022-11-23

I had a large stack of photos that were entrusted to me while I completed a book project. I was worried about their security if I left them to complete the 82 'scans to email' for me. Aby was quick to show me a test of the scan quality, confirmed my pricing and, scheduled the job to be completed within 24 hours. I felt confident when I left the store that the photos were in safe hands. The next day I went back a bit early and they were all done and she sent all 82 photos to my email. What a fantastic job. Thank you Aby and team!

Justine Young - 2022-11-08

Called this location to find my packages since they canceled them 5 times with no reason why, only to be screamed at and have my number blocked, I called them off another phone they told me if I showed up they wouldn’t give me my packages, had to call the police and better business bureau to finally get my stuff. Would highly recommend never dealing with this location.

Blake Clark - 2022-12-06

Great printing service; I forward an email PDF book, and they print and bind it the same day for a fraction of the textbook cost.