Canada Post Depot, Guelph, ON

Neil Gall - 2022-11-18

Would give a half star or lower if i could. Canada Post is the worst shipping company on the planet. I have had nothing but delays after delays in their processing times. I had a label printed and setup on the 10th and only now on the 18th they updated the status to delayed and ALSO claimed that today is the day they printed the label. Everyone working for this company needs to be FIRED!

Miljana Miocinovic - 2021-06-22

I sent medications to my mom in Serbia on May 12th. 2021. now is June 22nd and still hasnt arrived. I did not have option for tracking number as women who worked there never gave me a option, just this one for 70$ via airplane. Her co-worker claimed that they always have tracking number option for packages but its bit higher cost which I didnt have any problem to pay for it. Such rude costumer service. On the end she gave me phone number to call to speak to someone regarding this issue and when I called its just options to track your number - fake phone number. When I asked for refund of whatever is worth of that packages she said to me that i can get only refund of $68.70 how much I paid for shipping. And again, I never been told that I can pay for any isurance. Next time I will think 10 times before sending anything trough Canada Post. If i bought ticket to bring package to my mom I will come in 2 days and it would be probably less stress then this. So dissapointed. They have only one job and they are not even capable to do it.

Mary Babyn-baena - 2020-08-26

Very poor customer service!!!! Our community mailbox was damaged over a week ago. They provided us with a letter and a phone number to call to make alternative arrangements for mail pick-up. I have phoned this number and left messages 2x a day all week and not one of the calls was returned. Couldn't even reach a supervisor! For a Federal agency this is disturbing!!! Even a 1 star rating is too much! During Covid, I have come to appreciate the service of the Canada Post employees. Thank you - you really have delivered! Keep safe and strong.

Mathieu Madore - 2021-01-04

Would be lower if it could be. Dropped packages off 5 days ago and they have yet to be scanned in. 230pm that afternoon and nothing. While every other canada post in other cities are doing their jobs and are open working hard to deal with high volumes, they can’t even scan in packages

Elby Raju - 2019-10-23

This facility is mainly a distribution centre, hence there is no full public service, but they still accept mails to be sent, if its already having a stamp, or prepaid label. They don't sell stamps or deal with cash. Open monday to friday 8 to 4. Public entrance is at the back of the building, go around by the right side of the building.