FedEx Authorized ShipCentre, Cold Lake, AB

Megan Timm - 2022-02-22

Dropped an Express, time-sensitive parcel off at the FedEx counter on a Wednesday. I got a notification that my parcel had been accepted, but it didn’t start tracking that day, or the next. Saturday and Sunday also roll by, Monday and now Tuesday and still no tracking update. It was supposed to be delivered by today (the following Tuesday). FedEx customer service cannot locate the package but they said it never left Cold lake as it had not been scanned. Will drive to Bonnyville or StPaul next time, not sure how they lost a package before it was even picked up. :(

Roxanna Fleet - 2022-04-29

Horrible. Package was late, and I was told I would have to pick up my package from their pick up centre in Lloydminster which is an hour and a half away. I ended up having to purchase the item from somewhere else and have it shipped back to the store. I will never purchase anything being shipped by FedEx again.

Colin Grundner - 2021-11-03

Horrible, 3 out of 4 apple watches showed up today. Have had several electronic devices get lost somehow. I think maybe the delivery driver in the sketchy old van may have sticky fingers. He came to the door without a mask, said stay back, and signed for the package. When we got it in the house we realized 1 was missing.