FedEx Authorized ShipCentre, Whitehorse, YT

Hj Marshall - 2022-05-06

I was actually surprised with the reviews. My experience with picking up parcels there has always been pleasant. But I guess if you have a man in your house, let them picking it up, just to be cautious. The place is pretty retro. Probably the most museum-like distributing centre I have seen. I would like to hang around checking out all the antiques and finding out their histories, but it was kind of awkward with a clerk standing behind the counter and it was after all not a museum. I would recommend if you happened to miss your delivery and you have time to spare, hang a little bit checking out the arts and antiques in the place.

Alannah Monica - 2022-02-16

I can't express how awful the service has been. The kid at the desk was pleasant enough and that makes me feel a bit better about the one star rating. I had 12 boxes, paid over 650 in total charges, all fragile and quite heavy and they refused to re-deliver. I just started a small business and we're not open Mondays and this happens to be the only day they'll attempt delivery. I did not receive an apology or anything. I can't afford to pay for someone to pick up packages and deliver them to me, nor do I have the equipment or vehicle to carry so many boxes. And to carry them one by one into my business isn't really an option either. In 2021, the service was just fine. If we missed a delivery which rarely happened, we get them the next day. The poor kid working for them had said "they force us to deliver even when we know the business isn't open. It's extra work for us and makes no sense" Now with the refusal to make another delivery attempt, it's even more of a waste of time for employees and a heartbreaking situation for small business owners like myself. The shippers choose FedEx so I have no choice. I've just cried about this situation. I'm currently on trip 2 of 3 to get my delivery to my store. I'm not made of money and time. 😢 Nor am I strong. This isn't easy. My boxes are also damaged and product is hanging out :(

Daniel Bouck - 2022-09-07

Messed up my package and sent it back to the shipper without even leaving a pick up notification. No effort.

Derek Crowe - 2022-09-13

Incredibly slow and inaccurate updates make Fed Ex the worst choice for shipping to Yukon

Jeff Larocque - 2021-12-23

The worst experience I have ever had! Aaron purposely would not surrender the package as he admitted on recording that it was a game he was playing. I had to report them to the RCMP with a complaint of theft. If you read from the other reviews he especially treats women with no respect. I guess that is what happens when women turn you down all of your life. Time to switch to men Aaron. Probably already have!