Loomis Express, Marshfield, PE

Michael Macisaac - 2022-10-01

Very helpful staff. I was trying to locate a package that was coming from the UK. The staff managed to point me in the right direction and the package was delivered.

A M - 2022-12-07

Read the reviews people. If you can avoid this company, do it. Absolute worst delivery company around.

Kaitlyn Taylor - 2020-12-09

Loomis is the company which tends to deliver all cold goods; so when I ordered a smoothie service, this was the company I got. The poor small business that makes the smoothies is seriously losing out on money because of this company. 3 times in a month, after they continued resending me my products to me in hopes of giving me a happy experience, Loomis delivered sopping, fermented smoothies to my deck weeks after they were expected. Many times, I filed complaints with the smoothie company who couldn't figure out what was going on - until we looked into the company who delivered their goods and found out that the boxes had been sitting in their trucks upwards of 5-8 days... instead of being delivered. These products were packaged to travel, but within a very specific time frame. They were packaged with dry ice. Even that was melted when I got them. They do NOT care about temperatures, time frames and do not value the businesses they deliver for or the clients receiving products. If you're purchasing a chilled product from a company; please, inquire who delivers their parcels and let them know, at least on PEI, that Loomis is complete and utter trash.

Henry Reimer - 2020-08-15

Absolutely terrible experience from them, came with my package told me I owed duty fees with no warning, paid it seconds before he left, said he’d he back the next day or today (Friday) says it’s out for delivery still at 10:34 at night and no parcel? No updates no nothing, calling everyday does nothing call centres don’t help what’s so ever. Will never use this delivery service again after receiving my package if and when it shows up. Don’t believe them when they say a date.

Lesley Maclean - 2020-08-11

EDIT: My one-star review from February 2020 is below this one, but I wanted to update this with my second Loomis experience. When I saw that an online shopping delivery was being fulfilled by Loomis, I was expecting another long struggle, and was pleased to be proven wrong. I received my delivery on time, and the worker was even kind enough to carry my very heavy package across my parking lot - we just got new pavement yesterday so driving wasn't possible. THANK YOU!! This experience was five stars, so I'll change my rating to three stars overall. Original review: I have been waiting over a week since my parcel's "expected arrival date", calling in to the customer service center literally every day to try and see why the company "cannot locate" me. I have left with the customer service center explicit directions, my building's colour, my floor number, business names located around my apartment, the intersections closest to me, left a digital signature for the driver to just drop it at the door and even left them my telephone number to give to the driver. Still nothing after ten days of these calls. This is a university textbook I ordered and I need it for the class! I guess I'll have to call the textbook manufacturer and tell them to find a different shipping company so others don't go through this.