Michael Williams - 2022-12-03
You can only give a company so many times before you have to make others aware of the complete lack of professionalism. It has now been multiple times my orders has arrived here and yet fail to be delivered. The explanation given are most times funny. My last parcel has been sitting since yesterday. I was expecting an update which I did have on account (didn't get) I contacted CS and am told volume etc. All the standard company excuses. Had a phone been picked up and called then said excuse us but we are rather behind and if you could please pick up your parcel. I would be fine thank you, be right over. But NOPE. I can honestly say this will be the last time I use Fed Ex. This company has been the only service I have had issue with. I recommend Canada Post over this, and that should say tons.