DHL Express ServicePoint, Winnipeg, MB

Kevin Lopez - 2022-08-10

Delivery service sucks! Shipped half my order, and when they tried to ship the other half 2 days later they say my shipping address is incorrect. Will never be using them every again and would highly not reccomend anyone thinking of using this company to look for a more reliable company.

Waruna C - 2022-07-01

A very disappointing and a frustrating experience. DHL charges very high brokerage and processing fees. Google search on DHL fees will produce many stories reported by CBC on this topic. After making the payment online, I had to reach out to customer service to update the system that it was paid!! The payment was made on a Friday and by Monday morning tracking showed the package was still on hold for payment. Not sure what is going on with DHL, avoid if possible.

Rostyslav Melnychuk - 2022-07-06

I had a package from DHL and it was supposed to be delivered in 3 days I waited 7 days for delivery and after that they told me a third party courier will deliver it I waited another week for my package. Never use DHL this is the worst delivery service ever

Sarah Keith - 2022-03-30

Complete garbage with delivery drivers! I ordered a package from USA knowing there would be a delivery fee when entering Canada, which I paid for yesterday having the notice. I made sure it was confirmed through customer service, and they have been helpful when spoken the few times. My package was suppose to be delivered today with family being home to collect, avoiding theft. Unfortunately I could not get it because of LACK OF RECORD the drivers have, they claimed I haven’t paid my fee when I did so. They kept my package and I called customer service, having them verify it was paid. DHL drivers don’t know what they’re doing at all and put out false claims. Get your company straight! It’s ridiculous seeing how many others have bad experiences through this company.

Richard Lavallee - 2022-05-11

Shipment was marked as out for delivery, then changed to Recipient refused delivery, even though the driver never showed up. I was waiting by the door when I received my email notification. Then after getting the run around on the automated phone service that never connects you to anyone, I try the online support. The first rep only said how can I help, then after giving my info they never replied and then "Left the conversation" as to what the message stated on the screen. Now I hope to pick it up from a drop off station , but somehow don't think that will go well. Wish me luck this has to be the poorest service of any delivery outfit I have even seen or heard of. I would not recommend this joke of a company. Extremely poor service.