UPS Customer Center, Blainville, QC

Mikael “magic Mick” Beauvais - 2022-11-27

I never received my package. UPS says they delivered it to my door at 9:26 p.m. on November 25, 2022. I was at home, they never came by my house. The day before, they told me they had come by and that no one was home, but I was there. It was for a Christmas present.

Paul Tamas - 2022-12-07

Terrible service, I would have given zero. 8th time we postpone the delivery. Always a good reason, the weather is too good, it's raining, it's snowing, etc. No idea if I'm going to receive my package.

Guidoune 1 - 2022-12-13

Very bad experiences in the last few months. Shipments ripped open, boxes demolished, never ring. Rarely arrives on the expected date. Indicates delivered but never passed. Place items in plain view for quick and easy pick up.

J. Cloutier - 2022-12-02

WORST delivery service! My package was to be delivered on Wednesday, then Thursday, finally only a part was delivered. Friday I receive the second part in a disastrous state. The shipping box was replaced with an old reused amazon box (probably the original one was too demolished). The box of the item is COMPLETELY soggy. So much so that she's falling apart. The item inside is electronic and quite expensive. It is absolutely certain that I have to return it to the store. I can't believe they still delivered in such condition. They should have returned the item to the sender themselves. This is unacceptable

Lilcarlou - 2022-10-27

it is clearly indicated in their job offer that there is a possibility of hiring on site at their center in Blainville. I just wasted 2 hours behind the wheel showing up there for nothing, because no hiring on site is possible. Sorry that the company is represented by this type of human resources

Nancy Poirier - 2021-09-25

Very good service the person in charge tonight helped me out a lot thank you

Sheriff Reggie - 2022-12-03

Package kept being delayed for 3 days straight, for no exact reason. Very inefficient. Would not recommend.

Elena Ersova - 2022-06-22

Recently I posted legal documents in Europe. I came to the service point hoping to get a fast and high-quality service. The teller at the reception was very polite. She asked about the worth of my parcel. As I send legal documents, I didn't have real price. So I took in consideration the ambacy and ups transfer fees. And I declared a 200$ value. That should be me reimbursed in the case if parcel loses. In 2 days my addressee received the notice that he must pay 200$. After that the long story started. The call center is really poor. Every representative have different instructions. Wasn't clear which form to fill and how to fill because they have forms only for business account. I don't recommend this company!

Félix Gosselin - 2022-09-28

bad as the dog

Julie Lefort - 2022-12-02

Worst experience, ever seen in my life! I had winter boots delivered at $450, they told me on November 22 that it was in Blainville, on the 23rd too, on the 24th it was said to deliver, I'll look down NOTHING, I called and told who delivered my package my 22,23,24 I was here at home no one rang or nothing! I fight every day with them to get my package or my refund and no one helps me, they would say they are laughing at me! I have never seen such a disgusting company! Its not even worth being able to work honestly! So I'm losing $450 because of ups! 🤬😡😡😡😡😡

Louka Hould - 2022-07-06

Pay for fast delivery to end up being 3 days late

Alexandre Côté - 2022-11-24

Boot bought online at Pajar Canada and never received...after 1 month...I'm told that he doesn't reimburse because ups confirms the delivery lol...so I have to complain to the credit company... thanks pajar and ups!

Jonathan Bourbonnais - 2022-09-15

No structures! I spoke to them for 1:30 yesterday evening! Explain the importance of the latter … sencer to arrive today without fail … finally still nothing! They laugh at us … they send me to Blainville amen confirming that my package will be there and finally nothing once there! What a waste of time and money! Nice big ham company who clearly don't care about their customers

Raynald Roy - 2022-09-21

Close from 1 p.m. to 4 p.m. Not strong

Guy Michaud - 2022-05-10

Worst customer service ever seen. Luckily there are exceptions.

Sylvie Boutin - 2022-10-16

For a first time; I found that there was a lack for the indication of where to enter

Losirax Mc - 2022-09-23

They are thieves, they scan the product in front of my house but the package never arrived!!! Gang of incompetents who absolve themselves of all responsibilities. My boy worked hard all summer to pay for his dream sneakers, he didn't receive it and won't be refunded!!!

Danie Rutkowski - 2022-07-21

I am extremely disappointed, my delivery has been postponed twice, when I follow my package it must arrive at a certain time and when the time comes oops it is canceled and postponed, and when I call I am told that it has gone out to be delivered. But then no one I spoke to on the phone can tell me anything more (she has the nerve to tell me to be patient), I hope I don't have to deal with them anymore

Ben Gosselin - 2021-09-25

Very good service!

Betty Robin - 2022-08-25

It's always a surprise the delivery date with UPS and you have to be careful because sometimes they deliver packages that need to be signed for without a signature to the wrong address! We are taken with this service in addition...

David Lavoie - 2022-07-01

No stars would have been the score I give them. Always a reason for not delivering, it's too nice, it's raining a little, it's too cold…. (it's been 4 days since my package is at the center for delivery in Blainville) and when he finally delivers he leaves the package on the side of the road in plain sight to be sure that it gets stolen, worst delivery service

Eric Vanh - 2022-01-29

Very friendly, caring and involved/motivated !

Michel Robillard - 2021-06-25

Here is too short opening

Steve Forest - 2022-09-10

Very poor customer service from UPS. 6 calls to customer service due to an error caused by UPS and the 6 agents give me a different answer that makes no sense. I was even told: it's caused by the government, while the package is in the delivery truck or, it's the system that does not allow me to do this maneuver and no superior can help me . Very poor command of French by several agents. Strongly Intelcom which is a much more competent company.

Michel Desaulniers - 2022-07-12

I get delivery notices day after day, but the package never arrives....worst delivery service I've had to deal with in my life....still hoping to get delivery. A few more days of waiting and I will cancel the order at the merchant.

Bruce Harling - 2022-11-26

Day after day of " out for delivery" lies. I know the driver refuses to drive the roads near here ... she should be fired. It's been going on for YEARS - NEVER WINTER DELIVERY.

Shany T - 2022-08-26

Always rescheduling deliveries multiple times for every supposedly lost package or package that arrives very late. We pay for fast delivery, the retailer respects the deadlines, but because of UPS it ruins everything.

Bruno Cantin - 2022-05-03

Not open in the afternoons. Hard to find counter ups

Amélie Guérin - 2022-08-08

You are not lucky if your package must transit through this UPS center. They have major issues....I don't understand how UPS keeps this location opened. It's ridiculous. Packages can stay there for weeks before being shipped or worst they are often sent out for delivery but ended up coming back there... I had to call and request to go get them myself after 2 weeks. Update. 6 days later, I get a call in the morning to ask if I will come get the packages. I tell the receptionist I will come today. The receptionist doesn’t leave a note. I get to the UpS in Blainville that same day get my package, the receptionist tells me she tried to call me this pm and since I didn’t answer, she sent my boxes back to the sender.. This place looks like an absolute joke. The office is nasty and looks completely disorganized. I really don’t get why the head office doesn’t do anything. Clearly this place needs some serious intervention…

Paulo Figueiredo - 2022-09-30

Heinstein leave a notice ... after 3 deliveries I think 🤔 u would understand Im working during the day . No need a Master Degree to know that. Y the company 's still do business with you UPS .!!!

Emilie Turcotte-perry - 2022-06-07

Depuis 5 jours on me mentionne que le colis sera expédié le jour même. Je n'ai toujours pas reçu celui-ci. De plus, j'ai effectué 2 appels au service à la clientèle qui m'a confirmé les 2 jours que je recevrais mon colis avant la fin de la journée alors que je ne l'ai toujours pas reçu.

Michel Beaudet - 2022-09-02

First, I don't like the delivery times at 7:30 p.m., Second, my package delivered to another accommodation other than my home and Third, we don't ring or knock to find out if there is someone, we leave the package on the ground and it leaves, Out of politeness I gave you ONE star (P.S...YOU will have to change your delivery method..no answer...WE RETURN THE PACKAGE TO THE TERMINAL AND RETURN AFTER VERIFICATION..THE PACKAGE. .. THANK YOU FOR READING ME WELL, AND IN MAKING THE CORRECTION... goodbye

Mathieu R. Gagnon (gag363) - 2022-08-30

Every time I have a product delivered to me that goes through ups, it is never delivered on time, the delivery person went out at 5 a.m. to start his delivery and only at 8 p.m. did I receive a notification that the delivery person had tried to deliver but impossible and looking outside I see the truck passing in the neighboring street without even having passed in my street each time there is a problem it becomes disappointing by dint of seeing that my products are entrusted to anyone who

Yves Gauvreau - 2022-05-16

I was very worried when I read the many negative reviews of them. My package was shipped from British Columbia and expected delivery between May 16th and May 26th. I received it on the 16th, so at the very beginning of the expected interval. I put 4 stars because the box of the package was very damaged and I am not able to determine if the person responsible is UPS or the sender.

Sailor Rivest - 2021-03-22

No service a rat hole and the supervisor who is supposed to be there but who is not there to answer questions from employees, very disappointed with the service. , very messy as a place 2021 friends wake up.

George Clarke - 2022-04-13

Professional and polite customer service representative

Satinder Singh - 2022-01-15

I came here as a helper from Toronto ups center. It was a great experience. I spent only 3 days here but the staff was very helpful and supportive.

Frederic G - 2022-07-15

The fees are among the highest and the service is really rotten, we tell you nonsense.

Roxanne Seabee - 2022-08-26

I was expecting an out for delivery package for today at the end of the evening. I called customer service to be told that I had to wait until 7 p.m. and then a second time to be told to wait until 8 p.m. finally. I received my package at 9 p.m. sharp. I am happy because I received it the same day and there was no delay in the days but I did not expect it so late. I had good service from the delivery person and my package was intact and undamaged.

Kevin Boutin - 2022-08-28

Every package that passes by... is made to wait, loses address and/or goes back to tour the USA... when Blainville is 10 minutes from my house 😅 I don't know what's going on there... but it's bad management

Hevy Barsy - 2022-07-05

Worst service from shipping company I've had to date. Boxes are almost always damaged. Sometimes leave the stock in plain sight when it's possible to hide it. They often have deadlines. They sometimes give notifications, sometimes not. Asked me for import fees of $153 for 2 boxes when I had never had to pay that before. With these issues, I showed up there to pick up my packages and pay the fees but their system was bugged so they couldn't do anything. The lady at the reception unfriendly.

Michel Martin - 2022-08-12

In fact ZERO stars, as usual they left the package on the side of the street (I had asked for a side door because of the risk of theft, filled in all their crap but since it's pre-signed they s scream) I notified the supplier, if they are a responsible company they will change. And if it's not pre-signed and I'm not there, what happens? I have to pick up at the bottom of the Blainville industrial park, 40 minutes from here when things are going well, 1h30 round trip when they find the package. We're big and we don't care about the world, think about it! AND WHY DO THEY HAVE A 1.5 STAR AVERAGE YOU THINK???

Chantal Dubé - 2021-12-28

Appalling service. Company all crooked!

Spartan King - 2021-02-16

Lack of professionalism. They guarantee service over the phone, but nothing is done. False promises, they say anything to get rid of the call. If we ask too many questions, they hang the line. Wow! I did not know that in 2021, places of the same still exist. Very disappointed and it's not the first time they've done this.

France Seguin - 2022-07-22

Thanks to the delivery man who took the time to ring and knock and also took the time to hide the package 👍

Alex Pilon - 2022-08-13

The delivery man left my laptop outside in front of the apartment block and no one was there so I was robbed and I didn't sign because I didn't clean because he said at 2 and 6 p.m. and they went at 11 a.m.

Milluy Benjamin - 2022-08-08

I honestly never saw that.. The place is dirty. The staff is completely disorganized... There is a huge amount of substantive work to be done in this center...

Mt09-qc - 2022-08-11

my package was lost we don't know where he changes the delivery date every day my package arrived 15 days later than expected when you call down no one can help it gets on your nerves when you ask for info on your package and you hang up on your nose zero professional

Jordan Aubé - 2021-08-20

Definitely one of the worst delivery service I have ever seen

Danielle Simard - 2022-07-12

My package has been in Blainville for 6 days and I live in Prévost. You are very quick to ask us for exorbitant customs clearance costs, but not very quick on the delivery of the package.