Canada Post Rosedale Depot, Edmonton, AB

A. O'keefe - 2022-02-08

A package from the Queen’s printer got delivered to the wrong mail box because of my own error. I worked with Canada Post to try and track it down, I didn’t have my hopes up because it had been so long… I was not provided a tracking number when I originally ordered the package so I wasn’t aware it was delivered at all. The supervisor, Katelyn, for our mail route was so kind as to check the community box for us and managed to track it down. Thank you for going above and beyond, it was so appreciated! Wishing you and your team well!

Jay Wickins - 2020-12-22

I had a very positive experience with this Canada Post location yesterday. My package had been in the system for a few weeks now, and the craziness of Christmas and COVID surely were not helping the situation. My tracking information had finally suggested that my package had arrived in Edmonton, only to have another update a few hours later saying that there was a processing error and I should expect delays. On a whim I drove out to this location because it seemed to be a hub for packages and mail in Edmonton. I spoke with a few people at the facility, and staff proceeded to spend the next 40 minutes trying to find my package. It sounds like there was a large pile of packages with errors on the labels which had to be sorted and worked through manually. After asking me about the rough dimensions of my package, they went off and worked through the packages, continuing until after they were closed. Lo and behold they were able to find it. I was overjoyed. I had been worried about being able to get this package before Christmas, but they stepped up and found it for me. Very happy. Thanks so much!

Kaitlyn Jensen - 2019-09-13

The rudest staff I have ever encountered before. I was blown away at how loud, rude and inconsiderate the front lady was. Avoid this location if you can help it because that personnel should not be working in a front line customer position when they are unable to professionally interact with others. Unbelievable.

Mike Lester - 2022-03-08

Good in store service, only 4 because I had to wait for the worker to return from "out" back

Scott Newbigging - 2017-01-24

The absolute worst human being in the history of the universe resides here as the staffing manager. He was a age-ist from the very moment we met. These people and in particular this staffing G never even had a clue as to how to create an environment where people could have success and be able to move forward with confidence that Canada Post could be a place where you could have faith that the right thing to do was the way they wanted things to go. From the moment I set foot in Rosedale I was made to feel that I was "not going to make it with those shoes". Even though I had a change of shoes in my bag at the time. The ineptitude of R gee whiz and his crew and minions at Rosedale Canada Post depot was palpable in every way every day as people were coming up to me every day asking if I knew what to do when virtually no help was given on any day and no direction or idea besides the " pull sheet " , which to a man and IN EVERY CASE WAS SAID TO BE RIDICULOUS AND PLEASE FOLLOW MY OWN DIRECTION SHEET!!!! Every single person I met at Rosedale said the same thing and no supervisor or manager save one had any clue or different opinion. Sighhhh.... sorry T...