Canada Post Mail Processing Plant, Stoney Creek, ON

Dennis Wark - 2022-06-24

Tracked package never made it the 18km from Binbrook PO to Stoney Creek processing plant. Over 2 months, never updated. We're talking a large box (approx 2 cubic feet), not an envelope. No fires, floods, or accidents. Wonder how it went missing? Review has been updated. Part of the fault was mine with incorrect contact information for the recipient. Combined with no updated tracking of the package, and a neighbour picking up mail while on vacation, The package has been safely delivered after 8+ weeks. Still don't understand how a package cannot get scanned at any point until delivery. Hopefully newer facilities being built will help this.

Steve Coulter - 2022-07-20

This is where parcels go to die. Update: So, much to my surprise my parcel didn't stay long in the Stoney Creek vortex, it is now in Scarborough!!!...which is also wrong😐. Out of my last ten shipments through Can Post three went to the wrong city and in one of those cases, the wrong province. A 30% failure rate. Wow. Maybe a 70% success rate would be acceptable for some businesses, but not for a courier service. Especially since we pay some of the highest shipping rates in the world. Keep up the great work CP!!

Sharbil Sadiq - 2022-10-27

Usually packages stay here 1-2 days maximum before I receive them. I'm in Hamilton Mountain near Ancaster. The service is very fast!

Majnmar Products Drive - 2021-12-07

Canadapost and this Location are the worst ever. everybody in this company should be fired and a totally new system should be created. my 2 bags were shipped on Nov 12, received 1 on Nov 26 and the other is still missing and no body seems to have an idea about what's going on. I have never seen any worse service like that. shame on you all.

C. B. - 2021-02-19

My item has been sitting in Mississauga facility since February 2nd. The item hasn't moved since. No updates. You're 9 days past your delivery standard. I've received other items sent via the same facility that were purchased after the item I'm still waiting for. This doesn't make sense to me. Very frustrated with your tracking and shipment time, even prior to the pandemic.