FedEx Ship Centre, Saint John, NB

William Turner - 2022-05-26

Instead of delivering the package to my door like they were supposed to they tried to deliver it to my community mailbox and when the package obviously wouldn't fit in my mailbox they deemed it as an incorrect address. I call them and after dealing with the infuriating customer service robot they have, I spoke to a lady who confirmed that the address they have is correct and the driver just didn't deliver it. The drivers in saint john are actually the worst delivery drivers I've ever dealt with! Lazy beyond compare! And the pick up window for picking up the packages that they just randomly choose not to deliver is only 1 hour during the day (5pm to 6pm). I will actively avoid using FedEx in the future as this is absolutely ridiculous!

Cheryl Thomas - 2022-07-25

Please let me know your operating hours in Saint John . The web site says 4:30 -6:00 but the customer service associate said 8am -6:30 pm . Let me know so I can make the drive. Best Regards

Jade Curran - 2021-10-12

1 hour and 15 minutes to get your stuff. This is a joke. Says 4:30 on here but 4:45 on the door. That 15 minutes is huge when you have an upset toddler. Workers are super polite and helpful but the schedule sucks.

R B - 2020-07-26

We watched the delivery truck pull up to our apartment building and we go check our mail to find a note saying that this was the final attempt to deliver the package before it would be returned to sender. We never received a phone call once and they did not attempt to use the door buzzer. They are only open for 1 hour and 15 minutes for package pick up. They seemed generally annoyed with us when we went to pick up our package and the call system is horrible to use as it is all robotic

Brenda Bailey - 2021-11-05

I have had a parcel dropped of throught the day but they dont leave ir. I work every day of the week so can you tell me how I am supposed to be home to answer the door. Then they tell you you can pick up at their🤯r office after 5 but close at 6 The worst company ever to use for delivery why dont you do what other companies do leave the parcel and take a photo . I have a parcel I have not been been t trying to get in days 🤯