The UPS Store, Squamish, BC

Jason Noel - 2022-01-26

Always fast, efficient and super helpful!

Nathan - 2022-12-06

STAY FAR FROM THIS GUY. MOST EXPENSIVE IN TOWN, ALWAYS LOOKING TO UP CHARGE. WHAT A JOKE - EDITED: If I threated you, why didn't you call the police? You have cameras in the store, so instead of wasting time making up lies on here, why didn't you call the police? I hope no customer feels the level of disrespect you gave to me. Treat others how you want to be treated

Epic_explorer - 2022-11-28

Great service, thanks to the gentelman here.

A S - 2021-09-04

Good customer service by Ali

Jacob Depodesta - 2021-05-29

Have had to do business with this UPS location a couple times now, and so far every single time, the employees/operators seem to be willing to do the bare minimum and nothing else. I can never get them on the phone during business hours, they offer no solutions to any roadblocks we've run into, and most recently, I showed up 3 minutes after closing to pick up a parcel, the gentleman was still standing behind the desk, and he refused to even greet me at the door to hear me out. Maybe not "bad" service but certainly miles away from good or even average service.

Jeremy Allen - 2022-02-27

Yeah, not a nice guy..

Alex & Kayleigh Pm - 2022-01-15

If I could give this 0 stars I would. The WORST Customer Service ever - Didn't scan our package in front of us, and claims the printer is broken so can't give a receipt and just asks you to put the packages on the floor while he sits there and does nothing (This is not specific to this time, this is EVERYTIME we use this store - which we will not again in the future). VERY rude when we asked him to scan the package and give us a receipt (which EVERY UPS store every where else does) and then told us no. We brought in 2 packages to return into the store on the 11th of January. One being a Costco return, the other an Apple return. The Costco return was scanned and delivered, the Apple one says that it has not been scanned and now our $700 return isn't being processed because we a) don't have proof that he scanned it because there is no scan on the UPS tracking details and we have no receipt, and b) the guy that we dealt with is telling us we never brought it in because it wasn't scanned. We will be filing a police report in order to look into this more, as the package is now "missing" and is extremely suspicious. If there is CCTV footage, would happily prove we there with the package if the agent was actually willing to look and not be as lazy as he is all the rest of the time.

Yasaman Taherinejad - 2021-09-08

Great customer service. The owner was very helpful and tried his best to help me locate my package. Would definitely go back!

James Sullivan - 2021-10-29

Do not go here to print documents. They charge a "processing fee" for 2 dollars per document, which is outrageous. London drugs charges 25c per document.

Adil Sanour - 2021-10-17

I went to print up documents charged me for 1.50 $ one single page and black and white ,that's insane ,preferably buy own printer .

Andrés Acevedo - 2021-11-30

It always seems to be an inconvenience for the person behind the counter. Very rude and talks down on costumers as if we are supposed to know all these "rules". Had a package sent to me from Ontario, they won't even deliver it to my place, so had it shipped to this store and the they tell me in a rude way that they sent it back. Now I chose to pick up my package in North Van instead of going back to this store

Chenyi Guo - 2021-01-11

Paid $2 plus tax to print single page b&w A4. Will not return

Garry Eschuk - 2021-05-11

The UPS Store is a great place to take a stop by for printing and general UPS service's. Ali is so helpful and friendly to his customer's. Don't forget to stop by, you'll be happy!

Jesse Farsang - 2021-08-30

I’ve had multiple parcels both delivered to this store and held for pickup. All them have been good experiences. I’ve read the other reviews and the poor reviews, those people have a unrealistic expectation of this store when in reality, their problems are with head office processes or the shipper.

Colin Bowness - 2021-07-05

I called and spoke with a UPS rep regarding a package I needed to be sent out same day and was told that the latest it could be dropped off was 2pm, so I had the package dropped off at 1pm. Fast forward to now and my tracking info says it will be delayed and the reason is because the label was created and scanned at 3pm, after the 2pm cut off which I specifically called in to ask about and made sure was met. Very unfortunate and I will be thinking twice before coming back to this store.

Patricia Smith - 2020-11-05

Very Convenient place for printing and Fax.

David Lemay - 2021-07-15

Called UPS customer service about a package that they choose not to deliver to the address I gave them.since they don't hold any package in your town they shipped it back to Richmond.When I try to get it back they tell me that I need to contact the company who I purchased the item from in order for them to get it to me.since I cant contact the sender they will keep my package forever and like the helpful lady on the phone said the only thing they will do is be "sorry". UNBELIEVABLE!

Christine Nijman - 2020-04-16

Ali (think that's his name), the owner is always helpful, and makes shipping, and collecting my packages super easy. I'm very glad we have this service here! I highly recommend 👌.

Wasim Alkhatib - 2020-04-20

I've been going to this place since 2017. Ali is a great person, very helpful and always does a good job.

George Jian - 2020-07-08

Ali the owner is always very accommodating.

Allison Bray - 2022-03-22

Super unpleasant experience. I bought a packing envelope and was told I wasn’t allowed to package my items in the store due to high volume of customers. There was no one else in the store. I had to pack my package on the ground outside in the rain.

Bradley Mckee - 2021-03-10

Driver of truck 862469 declined delivery just now. I was paying online and he did not want to wait, so he told me i can pick it up in richmond. I then gave him back the paper he gave me at his truck and he continued to stay in front of my house arguing back and forth. Have it on camera. Delivery was just at 12:15. Again truck 862469 driver would not give his name.

Rodrigo Jimenez - 2020-02-01

Guy at the front desk is rude

Lauren Clarke - 2021-01-14

Every single time I go into this UPS store, the person working - I'm not sure if he's the owner maybe? is always so rude. At first I thought maybe he was having a bad day but as I say, every time I go in, it's the same experience. There's no customer service, I feel like every time I go in there, it's an inconvenience to him. I get the feeling he hates his job or working there and doesn't want to help customers. I really hate to write such a bad review but I honestly feel so bad every time I leave this place and dread having to go in there.

Patrick Henry - 2018-01-18

Ali is always very helpful. We have had a mailbox there for over 2 years and the service is always great. We do most of our shipping through him as well and he always makes sure to get you the best price.

Amanda - 2020-09-23

I use this UPS location as its the only one in our town. The owner is ALWAYS so rude. I feel like I inconvenience him every time I go in. He isn't helpful in the slightest.

Clinton Leung - 2020-07-24

Rude customer service.

Paul Hudson - 2018-05-15

Dropped off a container of paper for shredding a few weeks ago. Customer service seemed decent. All was said and done in about 3 minutes.

Greg Trenholm - 2021-03-02

Rude

Taylor Guy - 2017-09-05

Friendly shredding service - I had a large amount of documents that required shredding. The salesperson helped me carry boxes in and even offered me a discount. They were also able to shred old tapes and CDs. Would use again!

Wendy Alexander - 2017-02-12

The guy who works here is the opposite of helpful. He clearly hates his job. Unpleasant experience x2. :-/

Andre Mueller - 2019-02-05

Very unhelpful

Stu Smith - 2021-06-20

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Aseem Arora - 2018-10-25

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Vidit Dalal - 2021-04-20

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Will Dickinson - 2017-05-06

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Patrick Henry - 2022-11-25

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Chris Hildebrand - 2022-01-06

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Justin Kumar - 2021-09-10

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