The UPS Store, Windsor, ON

C Mckinley - 2022-08-30

What a great experience! Abdul is absolutely fantastic! He goes out of his way to make sure things are done correctly. A very caring individual! He deserves 10 stars+!! Best UPS Store I have ever used! Thank you for your kind assistance and EXCELLENT customer service.

Liane Cunje - 2022-08-05

This was easily the best UPS experience I've ever had! After another shipping company decided to refuse our large cross-country shipment after months of planning, Abdul was extremely helpful in helping us book it on our tight schedule. His time and attention saved us a lot of stress and anxiety, and we're so appreciative! Thank you! Highly recommend using this UPS store.

Sohaib Sanaty - 2022-10-11

This is my first time using the UPS app and I was greeted with the most amazing, kind, and respectful employee named A. Samad on dougall. He was very helpful and kind. He worked efficiently and very effectively. I was very happy to see someone as helpful and kind as him. He did his job perfectly.

Andrew Gaasenbeek - 2021-08-19

Abdul will take care of you, he's the best

Erica Ruccolo - 2022-04-29

Hands down best UPS location. I’ve used this location a few times for returns and the owner and is always so welcoming, happy, and smiling! It’s super clean and the service is fast! I recently dropped off some packages and forgot some personal items in the box… the owner was so helpful in making sure those items were removed before being shipped out. He even went to the extent to make sure there were no other items in the box other than the products that needed to be shipped!!!

Antar M - 2021-08-24

Excellent service. Very professional

Levi Wells - 2021-06-16

Super friendly. Staff was very helpful. Would definitely recommend going here

John Pacuta - 2021-03-13

I was very impressed with the speed and quality of service. Simply excellent

Homemade Game Guru - 2022-01-20

Abdul was incredibly helpful in assisting me with getting a package from Detroit to Mississauga with UPS. Even though I do not reside in his city, he went above and beyond to support my shipping needs. He also followed up to ensure the package was received on time. That is how you do customer service to perfection!

Ahmed Merie (‫احمد ادريس‬‎) - 2021-03-02

Good people. The customer service is fantastic. Thanks for your help.

Nadia Khalaf - 2021-05-06

Always a pleasure dealing with this store. Thank you!!

Brenda Cyr - 2021-12-09

This is the friendliest and most helpful UPS store in Windsor

Alex Jorawsky - 2022-01-20

Abdul was great, helped me sort out an international shipment. Will be back.

Abhilash Rao - 2021-03-16

Excellent customer service. Mr. Abdul is really good at what he is doing.

Lorraine Bettridge - 2020-11-20

Mr Samad is the best. always friendly and professional. giving all the options available to make the right choice for yourself. this is the only location anyone could need. highly recommended

Michelle Trudell - 2021-03-01

Very helpful, very nice people. They helped me, when I didn't know how to print the label.

Donny Moore - 2022-12-03

Great customer service.

David Palamides - 2020-12-30

Always friendly with fantastic customer service. It is a pleasure to have A. Samad and his employees in the neighborhood.

Bea Fakename - 2021-09-13

I live closer to the Huron Line location and I chose to come here because of the reviews and they were not wrong! Amazing service, even when he had to restart the internet, was super kind, helpful, and overall top tier. I feel confident that my package will arrive safely and on time! Thank you! 😁

Veronica - 2022-01-15

Had 2days left for my travel but had not received my passport back from the visa office from Ottawa. The people working at this store made several calls to ensure that my passport gets to me before my travel. The people working here are very kind, generous and polite. I’ll recommend greatly

T J - 2021-11-01

Just went in today and the guy was so unprofessional and wasn’t happy to help. I will never go there again!

Sarah White - 2021-12-15

Just sent out a package, a little expensive but it is what it is. Just wanted to mention how amazing and cordial the employee was at this location. So nice to be met with such a great greeting and level of service. Bravo!

Sean Zafar - 2021-02-23

Great customer service. Visited 1st time after reading online reviews and Mr. Samad is very cooperative!

Abu A - 2021-11-01

This Indian guy was extremely rude because I used my own envelope and didn’t want to buy any envelope from him. What a pathetic customer service

A P - 2021-09-11

Excellent service. Would have been cheaper to go stand in line at Canada Post but the service here made it worth the trip Aarasal was excellent to deal with, very helpful. Highly recommended.

Rashid Muhammad - 2022-02-24

Excellent service.

Hail - 2021-09-17

The gentleman behind the counter was so nice. And helpful. He has a few people in front of me but was extremely fast and very apologetic for making me wait. I may have waited 2 minutes. Highly recommend this location

Alex M. - 2021-06-20

Amazing customer service. Abdul, took great care of my concerns of shipping out a package. Great Service! My preferred UPS Location!

Lauren Neuburger - 2021-09-09

This is the BEST store for any shipping needs. The shop runs like a well oiled machine. If there's a line - you won't be waiting for long at all because the owner is the best multi-tasker I've ever seen! Everything runs so efficiently and the service above all is friendly and efficient. Highly recommend!

Dan Gemus - 2020-09-24

Amazing service from Abdul today! Super courteous and very efficient. Will definitely be back!

Joyelle Carter - 2021-11-17

I paid for an express delivery, $140 to have my package arrive by Friday. The cost to have it arrive by Monday was $40. When the package didn’t deliver until Monday I returned to this location where I shipped it to receive my refund for the difference to have the owner tell me, there is no guarantee on delivery because the package was held by customs for 1 day. Had that been communicated when I shipped the package I would be more understanding however the agent who helped me was clearly new. I understand that he may have overlooked it, didn’t know or maybe forgot to mention it, however as the customer that’s not my responsibility! As an owner do better by your customers! You didn’t provide the services you agreed to or communicate potential issues or delays but we’re happy to take the money.

Duncan Wilson - 2020-11-03

Amazing place and always gets there on time. Nice service here folks.

J Russell - 2021-06-18

I always have a positive experience at this UPS Store. I drive from the other side of the city (past other more convenient services) because I prefer the level of care that this store takes to ensure my packages are well taken care of. This is a very busy industry that often neglects its customer service aspect. Regardless of how busy this store is, upon my arrival, (or through the phone) I am always greeted pleasantly and thanked for my business and never feel rushed and ALWAYS feel appreciated. Thank you!

Mansur S - 2021-10-16

They charge 3 dollars to print out your return label, whereas other UPS stores do it for free. There is no justification for charging that fee for piece of paper aside from greed.

G Willi - 2021-08-21

Totally awesome customer service from Abdul! I wish every business could be as efficient, customer oriented, and competent as this UPS store. I would not go anywhere else to ship an important package after my experience here. He is the My Detroit Address guru!

Renee - 2021-06-13

Unfortunately, there is not a zero star rating. That is what this location deserves. I went in there on Thursday June. 10, 2021 and the employee had no customer service skills what so ever. I ended up walking out. will never go back to this location for anything.

Sydney Dana - 2021-04-09

Very unprofessional customer service. I will not be back.

Krs Canadian - 2020-07-13

Both times I went, was treated as trash. People before we were treated nicely. But he shouted me to drop the box and leave..he dint even listen to my inquiry for cost. Anyways, shipped using another provider in the area. I hope I don't need to visit this store again.

Amal Ash - 2020-06-23

Best customer service 👌

Ray - 2020-08-29

Good service. A. Samad was very respectful to me. He even has free newspapers.

Lucas Ozzy - 2020-06-12

Always welcoming and willing to accommodate!

Hotblings Olcay - 2020-10-08

Rudest ups store ever

Fernando Davidez - 2021-10-26

Terrible customer service, first and last time. I needed a tiny piece of tape and they refused.

Erin Fields - 2021-09-13

We needed to have very fragile items shipped to Vancouver and Mr. Amad was so very helpful and thorough. He took great care with our items and was friendly and happy to help. Thank you so much!

Nada Gaaballa - 2020-12-02

They are always nice and fast , and for Abdul thanks alot

Zain Shaikh - 2020-10-23

Amazing service! The owner is always so kind and helpful.

Miniilayy - 2020-12-08

Abdul was so nice and wonderful at helping me package for 2 international shippments. Even though the line up was getting longer behind me since this was my first time doing this, he still made sure all infomation was correct and walked me through the process.

Kim M - 2021-07-30

Wonderful people. Usually answer the phone but if not, they are quick to return your call. Whether for a quote or a question. Helpful, courteous and have held the truck a few times for me as I was running late. This is my closest UPS location but of it wasn’t, I’d drive the extra few miles to ship with them, every time.

Hassan Habib - 2021-08-09

Unfriendly , bad service. I wanted to drope off a return parcel for sipment , I asked to get a receipt that usually all ups stores provide to prove that I dropped off my shipment. The man answered me in rude way to just take a photo of my box !!! It's my right and his duty to print me my receipt.....at the end he e-mailed it !!! I did nothing wrong and he was unexplanatory rude!!!!

Basil Biju - 2020-10-05

Amazing guy