The UPS Store, Guelph, ON

Nahal Dabest - 2022-10-14

I walked in to this location on a Friday evening and there was a girl working there who didn't even look back to see that their were people there. She didn't even say hello and so I had to ask her for what I needed. She was too busy doing something but she should have stopped doing that when she knew people came in and were waiting to be helped. I found this lady very rude and it seemed like she didn't want to be there or engage with customers.

Zhang Guohua - 2022-09-06

Be careful when you put your package into their hands! I droppped off two high value packages ( over 10000 dlollars in total) into DHL @ this store about 2 years ago but my customer told me they did not receive the pacakges yet several weeks later. There was no tracking information from DHL website and i was pushed around between UPS store and DHL. The strore manager insisted they gave the packages to DHL pick up driver but DHL said they never received the packages. The store manager was rude as if i was looking for troulble. Thanks to the help of a lawyer from SVlaw in Guelph, I got the packages back finally . The lawyer wrote a threatening letter to DHL and the UPS store, which need them to pay me the value of the packages or get the pakcages back before a date. Miraclously my lawyer told me the packages were located just right before the deadline. Accoriding to the lawyer, the packages were mistakenly given to UPS or Loomis by the store. There was no expanation from UPS store to me though.

Sadain Khan - 2022-09-10

Wonderful service. The staff is super friendly and was able to help me with designing and printing all my business cards. Great quality printing.

Saurabh Midha - 2022-10-25

The staff was quick and helpful by providing an effortless experience for all my business needs. Keep up the good work.

Anisha Kalra - 2021-11-28

This store was recommended to me by my friend. Ankit and his team have superb Customer Service skills, I was sending a package to British Columbia and was very stressed throughout the process but Ankit assured me that my package will be taken care of. He not only assured me but the kind of effort he had put on my package was commendable. Thanks Team! You guys are rocking!!!! 10 Stars!! (Only if google had it)