The UPS Store, Owen Sound, ON

Tim Deslauriers - 2022-12-19

Very frustrated with UPS. I am likely not to use this service again. - I received a final delivery notice. All notices did not have address location or phone number for me to contact, - customer service call was not clear about where the pick up location was. I searched the location she provided and it was temporarily closed. - UPS phone app has mixed information and very buggy, - Received a call back that my package would be re-delivered. I called customer service to confirm this and there was no update on their part. Total confusion. - still very unclear where my package is - post-phone survey failed to receive my voice message, saying that it is not working at the moment I could go on and on. Awful, awful customer experience. Very high priced and high value item I am trying to receive, UPS has responded with negligence and apathy. Avoid at all monetary cost.

Charmaine Peever - 2022-12-23

UPS Owen Sound - December 23rd, blizzard like conditions on a rural road. UPS shows up to deliver a very large, heavy package. Truck gets stuck in lane but able to get out. Has to drag box across the snow to my door. The driver was out of breath from the exertion. I had been napping when he arrived so not fully awake - after he left I thought of all the things I could/should have done for him. I do hope that the driver who delivered to side road 6 today will hear of this post. Thank you so much. You went above and beyond today. I sent blessings for your safe return home today. If you ever deliver here again please say hello.

Ronak Patel - 2022-09-27

Avneet is great super friendly service. Went above and beyond to get my parcel shipped. Staff with the great knowledge. Highly recommend this location 10/10

Jeffrey M - 2022-07-03

Worst delivery service ever I ordered a package on the 16th of June it's now the 3rd of July still no package. This service level is not what you would expect in today's standard very disappointed in this company. Would not recommend anyone to use this company.

Jasmin Guest - 2022-05-20

The staff at this store are phenomenally helpful and accommodating. Big thank you to Bill for being patient as ever while assisting me with a Friday afternoon (before the long weekend!) print job.