FedEx Ship Centre, QC

Greg Domagala - 2022-09-19

Went to recover a package. The lady working the service desk was absolutely outstanding. She went above and beyond in trying to recover the package despite me not having a tracking number on hand. This was an example of great customer service. Place is not street facing anymore but close to the concourse entrance.

Dr Poornima - 2022-10-05

Very unprofessional and lots of delays. Do NOT choose this. I paid a lot for Priority. Paid customs fee two days before delivery date, it is not updated online when I track the package. Says "Delay, unable to collect payment". Customer service is so bad, they can not reattempt delivery. I have to go pick it up at location. So expensive and below average service. I do NOT recommend.

Danielle O - 2022-11-26

Good service when you're actually there, but knocked off a star because they don't actually hold packages for the full 5 business days. They called me and were only willing to hold it 3 business days.

Sylvie - 2022-07-14

FedEx is the worst delivery carrier ever. It is going to marked as delivered when it was clearly not since you rush to your door & there is absolutely nothing. 🫥 You always need to call them for clarifications! At least, the customer service is straight to the point & helpful! They couldn’t find my address but I am telling you, when it happens, you tell the expeditor right away. They said that they came to my false address already three times but why would you go back to an address that you cannot find?! For looking at the sky?! No way! We were almost everyday at home. We NEVER saw the FedEx truck!!! 😠 You don’t wait till the last minute for someone to change the address and then "Oh, too bad! We returned your package to the place you bought it from already!" so you took time to change the address for no reason! At the end, the person just wasted time calling for informations at FedEx and at the store only to be told that you need to order again! Do you know what is the funniest thing in all of that?! I double checked & the address WAS RIGHT from the time the item was ordered from the store!!! Both the store & the carrier messed everything up! 🤬🤬🤬🤯🤯🤯😡😡😡

Elianor Thabet - 2022-10-27

worst delivery service!!!!!! I paid more money to get the order faster, the order took more than 30 days and so far nothing has arrived.