FedEx Ship Centre, Belleville, ON

Pamela Phillips - 2022-11-15

I ordered a quilt from Bed Bath and Beyond. It was coming from California via Fed Ex. the tracking continued all through the US trip up to Buffalo and then was transferred to Canadian Fed ex. It took a few stops and ended at the destination depot in Belleville at 5:07a.m. on Nov 9,2022. Then apparently it disappeared into thin air. It was never delivered, the staff could not find it. The customer service was not helpful at all just said go back to the seller. They offered no explanation as the the vanishing of my parcel. This is totally unacceptable to me but I have no recourse as to their thievery and I am out $200.00. They offered no compensation what so ever. Very poor service. DO NOT USE FED EX EVER.

Dylan Tremblay - 2022-08-12

Package came 2 days earlier than they said and allegedly was attempted to be delivered at 12:00. Wouldn't let me schedule another delivery attempt so I had to go pick it up. The worker behind the counter was very quick grabbing the package and was friendly. If I could give partial stars it would be between 2 amd 3 stars.

Buddy Ruddy - 2022-12-16

Couldn’t give them a lower star. Order was it supposed to be at a certain location in a certain time specifically says on the package but was dropped off at the completely wrong address. Nowhere close to where it should’ve been now I have to fight with him for a refund I do not suggest getting FedEx to ship or have them ship anything from you or to you there delivery employees are not qualified for the job.

Kevin Gale - 2021-12-03

FedEx Driver Complaint My home receives deliveries from carriers including UPS and Purlator. However, the Belleville, Ontario FedEx driver Mark, from the Belleville shipment centre refuses. That’s his prerogative. Yesterday he called me on his cell, telling me he won’t drive to my home. He yells and talks without interruption; stating the lane in unmaintained. I was shocked at the behaviour and language. I attempted to interact with him for a solution; maybe meet him or deliver to an alternative location. He hung up! The FedEx driver Mark, is a disgrace to the great name and service standards of FedEx. In order for me to get the important package I needed. I had to leave my business commitments drive three hours to the FedEx shipping centre in Belleville to pick up the document. I was met by a similarly aggressive rude young lady attendant, it seems “birds of a feather flock together”. Over many decades my business has used FedEx, that no longer is likely to be the case, unless these employees apologize, they do not reflect the superb and long-standing excellent service that I have experienced over the last couple of decades I hope the senior management who are responsible for these two employees take a very close look at the impact that they are having on their Belleville business and take appropriate actions to protect their business and their reputation. For the record. My home is on an unpaved lane, there are three full time all season homes. This road is maintained all year. Compliant with 911 access. Meets insurance requirements. Every day all year round, regular cars (Not All Wheel Drive) use this lane, propane suppliers, contractors, Hydro One and of course emergency services, not excluding Purlator and UPS, all drive on it all seasons.

Hazreat Sulayman - 2022-11-24

Good customer service and very helpful staff.