Canpar Express, London, ON

Ryan Dunne - 2022-10-22

Awful customer support. Called three times to try and locate a package that was marked as delivered and they never located it. My doorbell camera clearly showed the driver leaving a door knocker and taking the package. The door knocker code was never activated. The package was not at the swift post location indicated by customer service. The final service rep said she would call me back with an update after she called the depot. I never got that call. If you're a small business, never use ICS/swiftpost. They'll just cause your customers headaches.

Ashley Schuyler - 2022-06-30

I'm utterly stunned at the carelessness of the employees delivering from this establishment. Costing my family more money in travel fare to pick up the items I NEED for my CHILDREN that I had ordered to my door. The delivering employees can't take 2 seconds to press my buzzer numbers I specifically called the day before to have put on my file. Please have a talk with your employees. This has been such a headache that never needed to happen if they just pressed 2 buttons. Do better.

Dom Blonjeaux - 2022-08-04

Absolutely terrible, I wouldn’t even give them one star. Get ready to be on hold for a few hours and no patience for delivery. I now have to drive two hours to go pick up my package which they couldn’t ring the door bell for. They wanted to charge me 10$ for a second delivery which wasn’t my fault. If you ship with Canpar get ready for some losses

Lora St Aubine - 2022-09-24

Our regular driver Mike who is amazing and super awesome was away this week. However lucky for us Mike G. whom was filling in took care of us, his service goes above and beyond to help his customers. Mike G. did a stellar job.

Ray Toal - 2022-10-05

This company is a disaster, Impossible to speak to anyone. They misrouted one of my parcels and there is follow up or assistance. Their phone system is a joke