Canada Post

Canada Post, Toronto, ON

šŸ˜The staff here were fantastic and amazingly helpful. No idea why there are negative comments here w...
šŸ˜”Convenient location and relatively convenient hours, good stock of mailing supplies. However, I have...

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Canada Post Near Me


Canada Post, Toronto, ON
Type Shop & Service Point
Address Adelaide Street East, Toronto, ON, Canada
Open Hour
Cut-off
Telephone 1-866-607-6301
Map Map View Direction Street View
Services

Map View - Canada Post, Toronto, ON


Direction -> Canada Post, Toronto, ON

Reviews

Sharon Yeung - 2022-12-19

Convenient location and relatively convenient hours, good stock of mailing supplies. However, I have had several interactions with a male staff person there who is particularly condescending and rude. He does not appear eager to help and his attitude makes it seem as if every question or request is an imposition as opposed to his job.

P Iko - 2022-12-06

The staff here were fantastic and amazingly helpful. No idea why there are negative comments here which is probably the fact that the patrons have zero patience when this store is super busy. I was a witness to one of the compalints here - Yin? - and this lady was yelling towards the back at the employee when the employee was simply dropping a return off in a return bin area. She acted quite entitled and belligerent hence her mistaken impression of staff. It's clients such as these that makes me pity the state of people as a whole.

Rushikesh Parekh - 2022-11-09

Avoid this location at all cost, best to not come here. The staff are rude and not helpful. Zero customer service skills!

Skr Reddy - 2022-12-06

the guy at the counter today was really helpful and made it easy for me. Kudos to you sir!

Hely Parikh - 2022-11-19

Avoid this location. The two male staff are very rude and not helpful. Do better Canada Post

Melody Yin - 2022-11-15

Went in there and no staff helping at all. I waited for a while and then had to ask ā€œexcuse me anyone could helpā€ and a lady showed up accused me being rude. And she said ā€œ u got what you deserved. ā€œ i donā€™t particularly understand what that means. What i deserved ? Being bullied by staff who were not working at the counter ? And another male staff who was walking around carrying nothing and didnā€™t help me commented that ā€œ u only waited for 60 seconds. ā€œ how rude and how unhelpful. Not everyone is being paid to wander around okay ? Itā€™s a bad weather ( snowing) and ppl actually got things to do rather than being held at a post office waiting for the service they paid for.

Valerie Danchie - 2022-11-16

Rude and condescending male employees. Better ignore them and wait till the lady on the right is free to help you.

Kasra Rabiei - 2022-11-30

Rude staff, the man in there was so rude and meanful person, bad behavior and he threw my box on table and at the back he was saing bad words. I didnt see like this before. I was shocked

Satarupa - 2022-10-26

I had to collect my visa stamped passport from here and had a pretty much seamless experience as the gentleman at the counter processed it pretty quick. I had to show ID with an address proof and got my parcel.

Mandana Khalili - 2022-11-30

If I was able to give zero star I would!!! The male staff is the worst person on earth. He is really rude disrespectful and mean and he treats people like they are all stupid and he is the one knowing better!!!! He is disgusting. Canada Post needs to be embarrassed over these employees. Just avoid him if there!!!!

Sakina Dahodwala - 2021-12-07

Very helpful staff. I went their for a return off and asked for help to pack my item. The staff went beyond my expectation and made it so easy for me.

Carol P. - 2022-06-27

I like female employees here, they are very nice and friendly There are two male employees are very rude, and make your feel that "why you come here?" "Why not go to another location" kind of feeling....just Terrible

Sakura - 2021-08-30

get there and done! Nice and easy. No line in the early morning.

S K - 2022-01-07

William from this location (or at least thatā€™s the name on my receipt) was extremely helpful and went above the call of duty. He really helped me through a stressful situation with professionalism and never losing his cool. I donā€™t normally like to review places but the service he gave me was truly memorable and I had to make sure the universe knew about. Thanks for the granola bar William!

James S - 2022-07-06

The guy who is working here is super rude and is not ready to help! Bad customer service...Dont go to this location.

Moana C - 2022-07-26

Avoid this location. There's plenty of other Canada Post locations in the area, it's best to not come here. The staff are rude and not helpful. There was a long line up of customers waiting but one of the staff was too busy flirting with a young lady, no care for the folks waiting. They won't even give you a piece of tape to help you with packaging. Zero customer service skills!!!

Bisola Balogun - 2022-05-11

Very very poor customer service. Very Rude and non- chalant .

Brittani Ellis - 2022-07-25

What a terrible experience. The clerk was condescending and rude. I was in a serious car accident and he made a comment because I was unable to lift the box I had wheeled in. But then when he lifted it he said "oh it actually isn't that heavy". The guy weighed and took my Amazon return, not once did he mention he would not be able to send it out. Instead he had it returned to sender (me) because he didn't do his job and provide me with appropriate sending options. He wasted the delivery persons time, my time and the gas for the legit 500metre distance the guy had to drive it back to me. I will now be putting my packages in my vehicle and going to a location that treats their customers like people, not $ signs. Do better Canada Post

Manmohan Singh - 2022-03-22

The staff working there is very helping.

Amely - 2021-06-25

my wattpad notification from here huh?

Sonia Sosa - 2021-11-25

It doesn't work for me, it stops every so often

Sylvia Eayrs - 2022-11-17

The clerks who work here are extremely incompetent. It took three different employees to figure out how to process and send out my very basic international package this morning. You'd think this would be straightforward but I was here for at least 35 mins trying to send out one package to California. At first I was given the wrong customs form to fill out, they couldn't locate the address I was sending to, they couldn't answer basic questions pertaining to duty fees and I specifically asked for my package to be sent without a signature required but they added one anyway. This is extremely inconvenient to my client. I understand there will be backlogs due to the holidays and pandemic so my complaints are not about delivery standards but severely inadequate staff.

Wil Gouzelis - 2021-07-20

I beg to differ w/ the previous commentor (...one J.C.). Just 'cause the two overburdened clerks won 't simply 'drop everything' + ask other clients to 'stand aside' --- whereby they can instead accord ALL their time & effort (...to J.C.) --- ...DOES 'NT mean they 're (somehow) 'passive-aggressive'; ...as said-J.C. 'arbitrarily' likes to 'categorize' them; ...+ simply for having to wait-in-line (apparently)! Moreover, the fact said clerks expound (in detail) to ALL 'appreciative' clients just what their 'best options' entail ('price'-wise; else 'speed'-wise) DOES 'NT imply that they 're (somehow) 'chatty'! Indeed, I 've even noticed --- on one of J.C. 's OTHER on-line reviews (appertaining to a 'Penguin Pick-Up') --- wherein said-J.C. 'arbitrarily' alleges the following: "...I also notice 'preferential' treatment here towards white people", ...whereupon it 's patently clear how said-J.C. will even resort to outright 'aspersions' whenever she, or he, (apparently) CAN 'T have their way!

Kiran Shajan - 2022-10-11

Extremely rude staff.

J C - 2021-06-30

Staff are too chatty, creating long line up. Also very passive aggressive. Find another location.

Varinderjit Singh - 2022-08-09

Very foolish policies

Tu Che - 2022-06-27

Poor customer service

Jan Normandale - 2019-02-26

this is probably the last Canada Post office that's full service and staffed by Canada Post staff in Toronto. I wish all the postal offices in Toronto were as good as this one. The full service Canada Post station at Yonge / St Clair was closed and replaced by places like Shoppers Drug etc who are not 'full service'. Canada Post's model is now a private sector courier service and not a Crown Corporation IMO. End of gripe

Yang Li - 2018-03-13

Many of the staff there is nice and accommodating, with the exception of one staff. Most of the time I order from amazon and ship it to this location for convenience. There were two occurrences where I had another billing address under someone else and so the package was not under my name. There was this Asian lady with short hair and glasses that denied me my package both times. I had the delivery notice (email), which was addressed to me. I had the exact tracking number on the delivery notice, and even the proof of payment on the amazon account. The email included the letter of authorization, which only had TWO FIELDS: The name of the authorized personnel and the signature of the addressee. For the first package, when I went back for it with the letter, another nice lady said I didn't even need the letter since I had the delivery notice addressed to me in my email. The second time I simply got someone to pick it up. I don't understand how adding a signed piece of paper (Just one signature and that's it), which does not even have any form of identifying the original billed personnel, is sufficient to pick up a package. I guess some people are nice and accommodating while others just likes to follow the "rules" to its literal meanings. I even tried to explain there would be no difference if i were to sign the document and bring it back myself (since I will have consent). The Asian lady then said, "If you want to commit fraud then go ahead.". Maybe she should read up on what fraud is and not blatantly slander others as a customer service representative. Will probably not use this location again. I understand its a mistake on my part but if this is how some staff acts at Canada Post, I'd rather let amazon ship to my house since they recently started to place packages at safe locations beside my door with pictures provided.

Vahid Aghakhani - 2019-05-23

You can't avoid this beautiful place. It's more than museum. It's history of Canada. The employees are very nice too people and they are matched with the place and history. The lady has a British accent and she is speaking very nice and smooth. She's accent is interesting to me because I like British accent.

Jean Sturdy - 2016-12-07

Elaine is brilliant! My printing supplier printed the wrong size envelopes and they therefore did not qualify as first class mail. This error would have raised my mailing costs by several hundred dollars. Elaine "thought outside the box," considered my mail piece, and provided me with a very simple solution. Canada Post employs wonderful people with great advice to solve your mailing problems.

Ivan Madeira - 2019-03-27

No concept of queue management and waiting time management. If anyone is in front of you then bring a sleeping bag, a thermos and a copy of war and peace.

Glany Saldanha - 2019-01-18

Friendly staff and decent customer service.

Rks - 2019-02-06

Okay postal station with mostly helpful staff. Location sells envelopes, boxes, tape and other such shipping supplies. Plus they sell collectable coins. Has a small number of PO Boxes available.

Iryna Pshonyak - 2018-03-11

Nice staff, never busy. Never had any problems with shipping through this location.

Brian Chan - 2018-08-24

Friendly and efficient, lines never long. Open early.

Jeremy Foxcroft - 2016-06-07

I was helped promptly and efficiently. It was a quick and pleasant visit.

Hall Lo - 2016-12-22

Unfriendly staffs with lots of passive agressiveness. Better go to another office unless you want your day ruined.

Nadia Caruso - 2017-07-06

Don't use this location!! They lost my return package for a full Month, lied to me that they didn't have it there, then tried to give it back to me saying it was my new package??? What the hell is wrong with the people here.

Muneeb Khatana - 2018-11-29

Decent Customer Service

Mike Smith - 2016-01-05

Amazing customer service. Thank you Richard

Floree Bautista - 2017-10-18

The woman with the short spiked hair is rude as hell. She should not be in customer service.

John Gerrow - 2016-08-07

This location is closed on Sunday. The hours posted online are not accurate.

Umikalsumumicora Umikalsum - 2018-03-02

my cellphone

Donatello Scuto - 2017-11-26

Very interesting

Kiran Nishat - 2013-07-22

Canada post is The worst post i have ever experience

Harry Norman - 2017-03-12

NOT open on a Sunday day

Wendy Uzz - 2020-12-17

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JuliƔn Pulgarƭn - 2017-12-15

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Dexter 0918 - 2016-12-22

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