Canada Post, Hamilton, ON

Rajeshwar Patel - 2022-12-02

My package was directed here for no reason. The delivery didn’t bother to come to my unit or gave me a call to follow-up whether I was home. I had a package to handover to someone who was travelling outside the country. I was so time sensitive with this package. I agreed to go to this location to pickup the item and they were closed. Google hours are incorrect. Management is careless. Manager I spoke to over the phone sounded like she don’t care and she can’t help me at all being a manager. Everyone here are careless. I would prefer any other post service but not this moving forward. Truely upset with the situation and the post office and cx service people. I would have rated them in negative if that was an option. They are not worth of anything.

Erin Young-bryce - 2021-07-05

Had a package redirected here for probably no reason at all. I stopped by on my way home from work to pick it up and they were closed! I called Canada Post to let them know and also rectify the situation because again, they brought my package here for no reason and I can't pick it up now with the reduced hours. The people who run this post location obviously never bothered to tell Canada Post that they reduced their hours 7 months ago! Google maps hours are wrong, as well as the email I got when my package was dropped off here. The agent on the phone didn't care at all to follow up about this.

Wayne Jessop - 2019-07-18

Except sometimes having to wait a few minutes for someone to come to the counter, I have no negative about this office. At least a dozen times I have used this without issue in the last 8 months. From Amazon packages to money orders..... just waiting 5-10 minutes or would be 5 star. Let them scan tracking, show drivers license and away I go.

Sveta Egorova - 2020-08-24

Rude and not professional. Wanted to send some docs and was told a word “patience”. When I asked what do you mean by that. The next question was: “Do you know what word “patience” means....?” I just expected to hear how long (approximately) it will take to deliver the letter... No line-up at this location.

Andrew W. - 2019-01-07

Numerous Amazon packages delivered to this drop off point and every time I attempt to claim, I hit a snag with the clerks. Usually dismissive and rude. Today: I get my usual amazon notification stating "Use this code to pick up your parcel" and to bring valid photo ID that shares the order name. I scan my code and am then told for ID PLUS a piece of mail with my address. Absolutely nowhere on my order does it state I needed to have a piece of mail with my name and address. This was not a failed delivery, but an order placed DIRECTLY TO THAT DROP OFF POINT. Personal address should have nothing to do with this transaction. No other drop off point I have used has required this. I did manage to leave with my package after a calm debate and the usual rude dismissal.