Canada Post, Kamloops, BC

Sara-jane Niblock - 2022-11-19

Have not once had more than a fair experience here but this one takes the cake. Ever have a package go missing and have to get it replaced when the tracking says it should be there? Yeah they kept it. Some of the address was wrong on my latest package and my husband went to pick it up. They spent 10 minutes "looking " and telling him it did not exist. Finally he got annoyed and lied saying it was his mother's ashes. They went back again and had it in a few seconds. Guess you are welcome to your package as long as it has no resale value.

Kayla Dawn Christensen - 2021-04-10

Absolutely disgusting behaviour from the staff. 'Sam' was wearing his mask below his chin. I asked him to put his mask on while he is handling my parcel and while talking to me. He looked me dead in the eye and only pulled it as far as below his nose. I told him I would take my business elsewhere. He said go right ahead and pulled his mask back down below his chin.

Colten Todhunter - 2020-12-14

Incredibly fast service despite the additional requirements to stay open. If you look past the long lineups and piles of boxes, you might notice, its only 10 minutes in and out! They’re appropriately staffed to handle the extra flow of traffic. Friendly as always!

Andrew Sutherland - 2018-10-16

Zero CX service at all at this location, the man didn't even pretend to care. Cut me off and simply pointed at the desk phone with the Canada post 1800 number. Of course I waited on hold for nearly a half hour and the Canada post CX line was no more useful. Couldn't even confirm the mailing address of the tracking number I was given for my shipment.

Rana Lehoux - 2018-10-03

I live on the north shore, however, i would rather waste my gas and time before stepping foot in this Canada post door EVER again. I have been there twice, because i believe in giving every one/place/thing a second chance, but my experience the second time FAR surpassed in rudeness than even my first visit. Upon ebetting with a c.o.d package, the man behind the counter informed me that the way it works is that I am to pay for the package up front, and upon receivership of payment by Canada Post on the other end, then they release the package to the receiver, and send me a money order. Upon simply enquiring " since when did that start?" And stating that I recall sending a package out c.o.d at Christmas" and before being allowed to finish my sentence with "but maybe that was the bus." The worker went off on me, not only talking down to me as if I have lived under a rock, that i was stupid.He kept going on, and on, and on. I finally just said" I'm not gonna argue with you, can u at least weigh it so i know how much it will cost." The whole time he took doing that, he even wanted to BET ME! He would pay me $1000.00 if I could prove that I had sent a Canada post parcel C.o.d just this past Christmas! It was just NOT professional behaviour at all. The one other gentleman standing behind me had the look on his face that he COULDNT quite believe the exchange that had just taken place. So, ( and i shouldnt have, i just couldnt resist) I said to the waiting gentleman on.my way out ( looks like he will have to pay me $2000.00, i SENT 2 packages.) He smiled and just shook his head. I could STILL hear the worker guy behind the counter going on, and on about it TO THE NEXT CUSTOMER. My review of the Canads Post in the North Hills mall on tje North Shore is LESS than ONE star, but maybe NOT all of them are as rude as that guy, unfortunately I wouldn't know, ive had just his serve me BOTH times, and I'm NOT about to get into out FIRST ENCOUNTER.