Loomis Express, Grande Prairie, AB

Darryl H - 2022-07-22

For the third time , I have a time sensitive delivery and the driver comes to the door slip in hand and did not knock or ring doorbell! I know this because I was home and I also have video from my cam So the deal here is they will “try” again on Monday , my package will be delayed another three days and I’ll be able to pick it up as I always do at the depot Thanks to this delivery co, I will now have to cancel the purchasing arrangement with a company that uses this service extensively. With any luck they will seek a new provider. If you want to do right here , you will contact me and offer solutions instead of excuses.

Yanny Baby - 2022-09-13

all the reviews you read on here will tell you the same thing. they never ring the doorbell and will leave two delivery notices on both delivery attempts without knocking on the door. even if you sign a release on their website for a no contact delivery, they will disregard that. contacting them is no use either, worse courier service I have ever experienced.

Honeyisplaying - 2022-11-16

Zero stars. Dhl. They rang my doorbell twice in very quick succession. And by the time got my shoes on and to the door they were gone. They did not call me. They did not wait 5 min. Will stick with intelcom. And they happened to "attempt" the delivery at 11am on a Friday. After waiting for a week without any notice of my package even arriving in country. By the time I got downstairs... from a 3rd story apt. There wasn't even a vehicle leaving. So they must have hit the bell and left within seconds. If the drivers are being pressured to "attempt" a delivery and take off, I'd imagine it's an issue of just "moving" product. But seriously, why didn't they just wait 5 min? This was clearly a "we were there..." attempt. No actual attempt at delivery.

Jes - 2022-10-20

As with the other reviews, you can literally watch them bring a non delivery slip to your door. They step out of their vehicle with no parcels, only a slip of paper. May as well change it to “Loomis pick up warehouse” as opposed to “Loomis delivery”. Lady at office was nice tho.

Tom Tharp - 2022-04-26

For a business that is the delivery business, not really impressed. Ordered a part out of Edmonton on Friday morning, tracking said same day delivery. Waited afternoon and evening, nothing. Checked again in the morning, they changed delivery until Monday! Apparently the part got to grande prairie and then took the weekend off! Monday morning arrived, I phoned to see where my package was, nobody answers the phone! This was a part I really needed, finally arrived in the afternoon ? Why the heck would they call themselves Loomis Exspress? Not impressed!!!!!