Loomis Express, Castlegar, BC

Tony S - 2022-12-08

So not only do they not actually deliver parcels the company is too cheap to actually employ a deck person full time so you can actually get your parcel. All the other 1 star reviews check out. Update: Finally went there and waited for them to show up for 330pm open to be informed that they had kicked it to Canada post. No update in shipper or tracking ever received to canpar or me after phoning them directly and they tracked it to Loomis.

Dave Mudie - 2022-12-02

CanPar, Loomis and Purolator are completely useless in the west Kootenays. They do not deliver packages outside of their depot and when packages arrive they make no attempt to even contact the person awaiting delivery. If you want to have something actually reach its addressee use Canada Post or FedEx they are the only companies in the area with drivers that aren't too lazy to do their actual job.

Jolene Thompson - 2022-05-20

DHL subbed my shipment to Loomis - which was never delivered… a week past delivery date and DHL tells me they have been unsuccessful at reaching Loomis to get information on my package. They suggest I pick up. Problem is they are hardly open and I live 30 mins away. Wish they would just do the job they were contracted to do… I will never choose Loomis as a shipping option (if I have any control over it.)

Tatiana - 2021-08-03

Definitely people only review when they have problem with the services but is important to point the good things too. After I moved from Calgary to warfield on July I have used their services multiple times buying from different companies most of them with DHL. Never have to go to them for picking them up! They were very constant with their delivery date and very responsive with the tracking info on their loomis page. They have an online chat where you can get more information but overall pretty good. One of their services was delay for just one day! They said on Monday and was delivery Tuesday which I understood because it looks is the only company responsable for a lot of things around the area. We have to learn to understand that everyone is trying their best in such a difficult times and I bet since the pandemic started online shopping is crazy busy! Thank you for your hard work!

Glen Bradley - 2021-04-06

Absolutely horrible. Never once have they contacted me to let me know my parcel has arrived. Always seem to update the tracking info late and my packages will sit there for 4 or 5 days before I start to worry and phone them only to find out that's just sitting in their warehouse getting ready to be shipped back.