Ajibola Olayori - 2024-08-21
They were supposed to deliver to my doorstep. However, over the past couple of years, I have noticed that they will just send a message that they tried to deliver but couldn't. Most times I see their delivery vehicle pass in front of my apartment building. The last one that happened, I already got a message in the morning that my package is out for delivery, so, I went to the building door and opened it well wide. I even put a big wedge so that they won't have any excuse for not being able to enter. However, to my greatest surprise, I saw the delivery truck pass by and parked in front of another apartment building three blocks away. I quickly ran downstairs to check if the door had been closed but it was still wide open. I wanted to go and meet the driver where he parked but he already left. A few minutes later, I got a message that they attempted to deliver but could not. I confirmed that day that they don't make an attempt at all; they won't call you even though your number is on the parcel. I had to drive to their warehouse to pick it up. A package that one has paid doorstep delivery for. There was a girl there that will just answer you shabbily and tell you to go and call their customer care and report it. I DISLIKE Purolator with passion. Very unprofessional delivery company. I will write to Amazon and other vendors to please stop sending my purchases through Purolator.