Jeff Marshall - 11/26/2025 5:01:27
Answer your phones and show me where I can pick up my package. I have called at least 20 times today and get nothing but continuous ringing or busy signals. This is a constant source of frustration at the Quesnel branch and has been going on for years. Please supply enough staff so they can do their jobs! I live out of town and need to know if I have a package before driving for an hour to get a nonexistent item that Purolator often says is delivered when checking tracking is sent via email or on the web site. An accurate confirmation should be the simplest and is the most helpful. communication for customers from a a delivery company. Unfortunately this is not the case and is far from a one-off situation.