Purolator

Purolator Courier, Gatineau, QC

šŸ˜”I was home but they just didn't attempt to deliver even if it says they did then they declared as ha...

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Purolator Near Me


Purolator Courier, Gatineau, QC
Type Shop & Service Point
Address Chemin Industriel, Gatineau, QC, Canada
Open Hour
Cut-off
Telephone 1-888-744-7123
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Reviews

Guy Lachance - 2022-08-05

I was home but they just didn't attempt to deliver even if it says they did then they declared as having an invalid adresse. The same address intelcom delivered to... Called and chatted customer service 3 times for pickup. Tracking still hasn't updated. Now I have to wait if it will show up ready for pickup anywhere. It's like a slow package hostage service now.

Michelle S - 2022-12-28

We ordered new phones through Bell, they were delivered late-while my partner was in Kuwait. Despite having filled out SEVERAL ā€œno signature neededā€ forms over the years (we live in the woods), I did not have the means of going to pick them. My partner was calling them from Kuwait to see if they could hold onto our phones past the 5 day maximum they attest to on the pickup ticket since he was in the Middle East. He spent 2-3 hours trying to get through to someone only to have someone say they would call him back. They never did. We went today (Tuesday)-closed! Our new phones areā€¦we are not sure where exactly. If I had known Purolator was the courrier, Iā€™d have stuck with Rogers. TERRIBLE EXPERIENCE AND SERVICE. How are these guys still in business?

Deborah Pfeil - 2022-12-13

Purolator is my last choice for a carrier. They won't service my area yet come a couple of kms from it, so I have to drive about 45 minutes to pick up packages. The worst of it is the location is unreachable - NO COMMUNICATION POSSIBLE. So, I may drive there to find nothing.

Alexandre Bobkov - 2022-11-02

Awful place. They lost my two packages I dropped off in person at their office. They didn't even scan my two packages, just told me "we will process it now".

Maika Painchaud - 2022-03-22

The employee at the physical location was nice and efficient. The customer service on the phone was rude, unhelpful and dismissive. I would honestly never do business with Purolator if I had the option after this experience. Trying to get help from the lady on the phone felt like talking to a wall, but atleast the wall isn't condescending.