Purolator, Penticton, BC

Robert Zsiga - 2022-06-20

I use many different courier companies and Purolator is my favorite! They deliver in the morning rather than the afternoon which works way better for my work schedule. Their tracking service is really good and the driver is always super friendly!

Mike Forster - 2022-11-30

My coupon code for a discounted shipping wasn't working off my phone, the lady there helped me and got me one that worked. She saved me some good dollars and it was much appreciated. Thank you for great customer service.

Chris Schockenmaier - 2022-07-18

Terrible service. The driver in my area keeps not delivering packages and claiming "missed delivery" I called and they said he has a emergency, I could believe that If this wasn't a regular occurrence. Than next business day my package doesn't even get put back out for delivery. Customer service is pathetic. I wish Amazon gave options, cause Purolator would loose ALL my business. Worst delivery service every I would rather Canada post during Christmas rush.

William Stewart - 2022-07-28

The staff of the local depot are always friendly. When you can speak to them. Getting through is like pulling teeth, my last attempt at speaking to a live rep had me on hold for over 45 minutes and then 20 more to get through to the Penticton Branch. The hours for pick up are unfortunately close to useless. 9 to 5 Monday to Friday is fine if you live in Penticton, but if you live in the surrounding areas such as Summerland or OK Falls and work a normal Monday to Friday job you cant just run into the depot to pick up your parcels during lunch, as the last employee I talked to suggested I attempt to do. My largest issue is that drivers only do one load a day so if you get a larger item delivered it can be delayed 2 or 3 days until they have room on their truck for it.

Raj Bhoi - 2022-12-22

The tracker says that my item has been delivered but there is no package at my door. This didn't happen just once but twice.