Purolator, Scarborough, ON

Rounak Tulshan - 2022-06-29

The delivery guy dint even call me while delivering my package and left me a note saying we missed you. And the package was almost 20km away from my home. I need to drive there to pickup my package even when I paid extra money for delivery. When I went to pick up my package from their breach I dropped off a package for return to Amazon. The lady at the counter took my package and told me It’s all done. However, on my Amazon account it still shows the drop off is still pending. I tried calling the branch but they don’t have any number listed. The only number listed is customer service number which is taking me forever to get connected. This is not at all professional. How can I trust this company when I can’t even reach someone when required. Any one going to this branch Please make sure they scan your return items in front of you.

Soso - 2022-08-07

I came here almost ever week. Since Amazon chose not to work with Canada post anymore. Every time I come, different clerks. But all of them are super nice! Best location ever! But for their service, can’t gave too much info. Because,l lost my iPhone when I was living in downtown many years before using their service. I swear I’ll not come back again. But I have to return my Amazon.🤣🤣🤣

Pratheep Thayananthasothy - 2022-10-17

Time and time again they never deliver! They never leave a notice at my door for missing my delivery or even call! I always need to pick up my delivery in person after paying for shipping. Some of the items are heavy hence why I paid extra in the first place! When you call the office you either have to wait 30+ minutes or the line is busy. Thoroughly disappointed and dissatisfied with the way things are run at this facility.

Aracely Reyes - 2022-07-29

Unfortunately this is the closest Purolator shipping center to me, and it isn't good. I've got to pick up or return Amazon orders and staff are always in a hurry and perform haphazard. I ask for receipts and tracking because I always leave unsure if my parcel has actually been prepared and mailed properly. I'm not asking for a 10 minute conversation, but if I ask a question, I shouldn't have my item snatched from my hands and a bored "uh huh" as my only answer. They assume I know exactly what they're doing, but I don't. I've yet to have an ok experience, and it's why I don't use this shipping company unless I have to.

Harjot Singh - 2022-12-05

I am at my home and my delivery guy left me a note on the door that nobody is home and now I have to pick my document from the Purolator office. I paid for premium delivery at home. Are your delivery guys even trying to deliver the parcel. I am waiting for my document eagerly and this is what you do. I signed up for notifications via SMS but didn't receive any.