Purolator, Thunder Bay, ON

Liam Germain - 2022-09-29

Absolute worst delivery company. Do not send anything through them. Item will not arrive on time if at all. No one will help you. Completely incompetent, if you are so short staffed and cannot find capable employees that can follow simple instructions and read a piece of paper stating where item is going. Employees clearly are just putting boxes in trucks not knowing where it’s supposed to go. They are not a shipping company they only thing they are capable of doing is collecting money. DO NOT TRUST THEM. They have one simple job send a parcel to a specific address but clearly that is too much to ask. A whole level of stupidity I can’t even comprehend.

Behzad Sadeghi - 2022-11-04

They sent my package to an incorrect address and didn't accept it. They are the worst. Don't trust them. You can see the Purolator image to the wrong address and my home image. Same house number but a different postal code and different Streets name. They lost my package shamefully. It seems there is no regulation for what they do.

E. S. - 2022-12-08

Agreed with most of the reviews here. They’re the only shipping company in Thunder Bay that can’t seem to deliver my packages. I’ve stopped picking up packages from them. They can send it back, companies need to learn to start using Canada Post or FedEx.

Mounik Patel - 2022-11-29

Worst delivery service ever ! I got my delivery package scheduled for Purolator service and my friend told me be aware of your delivery time, because they mess it up everytime. And that's what happen... Delivery guy just call for 2 seconds and now not picking up ever ! I am unable to contact Purolator via any means... Call (waiting from 1 hr), chat (automated chat replies) ! I am worried they will just try to do fake delivery attempt like these every time and send my package back ! Need help so badly ! Why PUROLATOR why ???

Briski Mgee - 2022-09-16

They always mess up and NEVER LEAVE MY PACKAGE OR A SLIP! What the heck is wrong with this company that they can't even leave a slip to let me know my package is ready??? They make me pick it up everytime and it almost always is on the verge of being sent back because I don't realize it's even waiting for me. I hope they don't pay their driver because they're definitely NOT doing their job.