Purolator, Sherbrooke, QC

Sára Ferková - 2022-12-08

Two deliveries were never made! I have never had a delivery problem with an another provider of this service! No customer service, unable to connect with an agent! Zara should never be linked with this company... They are loosing customers! Be carefull!

César Iván Moreno - 2022-12-06

My package is 4 days late already and I haven't received an estimate date to receive it , definitely the worst delivery service experience I've had

R. Kelso - 2022-03-28

The first day, my package was out for delivery, only to get a message at the last minute saying "address not found". All the info was correct, and my house is easy to find. Spent the second day waiting, only to get a message at end of day that the delivery would be delayed til tomorrow. When i called, i was told they "ran out of time". This is poor service - if a package is unable to be delivered, one would think steps would be taken the next day to at least attempt to provide the service which had been paid for. I will be back to complete this review when i pick up the item tomorrow.

Shrikishan Hinglajiya - 2020-11-24

Highly dissatisfied with the service. The driver didn't even ring or knock at my door when me was just there! Just slapped a piece of paper for "missing us"! And it's not the first time. And the pickup address is given is 8 km from my house. And 40 mins to reach there. Waste of time, money and everything. When I went there spending $40, package was not there. When I inquired about that via customer chat, I came to know that it's still with driver and he has not company phone. ( I guess Canada calling is free with all basic package). And at the same time, I checked online tracking, it again updated as receiver was unavailable to get the package. What's the point to choose you guys when we have to travel to get this courier. If there is a negative star I can give .. I will give -5 stars or even more

Syskyra Night - 2021-06-22

Seems like even after 8 month the issue of leaving without knocking or trying to reach the costumer even if he'd home still hasn't been solved ! It just happened to me, I'm home waiting for the package to arrive, see the guy pull Up to my place and just leave without ever coming to my door and ring. I mean come on !