Purolator, Burlington, ON

Katherine Bennett - 2022-11-29

The employees at this Purolator location are friendly and knowledgeable about shipping. There is a drop box located outside of the building so if it is after hours you may still be able to drop of return items with prepaid labels. There is limited customer parking which can be a problem at certain times of the day.

Peter Cunningham - 2022-11-04

The phone service was terrible as most are. It was a 15 minute wait just to speak to anyone at 7:30pm on a Friday night. I wasn’t able to get through before I arrived but fortunately I was able to send back my Amazon package without issue and the employee, young lady with blonde hair and glasses was great.

Clint Geddes - 2022-10-19

Had to drop off a package. Front desk? Great help. They had tape available which was useful to help seal up the box on site. Was given the package envelope as well to attach to the box. Only reason I'm giving 4 stars? The parking is awful. Pretty tight around the lot. Only parking available at the time I arrived at was at the far far back side. Makes quick drop offs really hard to do.

Meg L - 2022-09-02

I had a very important package returned to the depot because it had the wrong address. The staff there were very courteous and quickly located my package. Excellent customer service!!

Keely Cambridge - 2022-12-07

Poor customer service at the location in mainway. I asked for a receipt for my records for the package I was returning. I was told no. It would show up in my account. In 10 minutes it’s been 30 minutes and nothing is showing. Girl didn’t put the package in there he bin. This is the first time this is happened. I now wait to see if my package is actually sent. Wasn’t sure Ben busy..: terrible.