Purolator, Edmonton, AB

Tristan Knight - 2022-11-16

AMAZING! They have a new super efficient system where you scan your phone with the tracking barcode and it will instantly print off your paper that people at the front desk will so nicely place it on your package and send it off right away for you. They even have a work station so you can tape up your packages and finish them up Also this location was very Clean! Definitely impressed. Lady at the front desk that helped me was super helpful and super nice too. Thank you!

Lauren Jarvis - 2022-08-20

This is shockingly the best location for mail services that I’ve personally experienced. Bad reviews can really scare you but I’ve only had great experiences where I live. Both customer service in the store and the delivery man was so kind and friendly. Luckily I can generally estimate the time they will arrive so that is convenient on my end. They must have actually switched their operations to improve over the past year or so because like I said, I’ve never had issues.

Punyawee Sukrongpang - 2022-12-01

The driver didnt even make an attempt for the deliver and gave the ticket. I was waiting whole day. The person at the store are even capable to properly check the tracking using reference number and said 'I work here. i know what I do.' Apparently not. Would not recommend spending any money for their service at all.

Hosein Kashefi - 2022-12-07

The first time, I received a "you missed a delivery attempt" note when no attempt was made, no call, and no buzzer. another delivery attempt turned in "receiver inaccessible". talked to customer care and she said it might be traffic or construction(another excuse). The third time I filled out the snr file because I wasn't home, the driver called me and said I see the form but I cannot leave the package here, even though I asked him "you called my number and have my signature, please leave the package behind the door", but he left :|. now I talked to the customer and they said we tried 4 times and there is no delivery attempt left you should pick it up. service is awful. I haven't had any trouble with other delivery services.

Raine Francisco - 2022-10-05

I reached out to the rep to leave a delivery instruction, I was home all day anticipating for my delivery, I was excited but of course when I checked for the tracking “Attempted to deliver, receiver unavailable” seriously? I’m not surprise, it’s common trend. Beyond disappointed. If I have a choice, I will never use their services again. I paid an expedited shipping but I’m not getting the package on time, that’s for sure.