Purolator, Dieppe, NB

Frank Gastano - 2022-12-15

I was home all day waiting for this delivery. I had my email open for notifications, the mobile app open for notifications, and signed up for text messages notifications. I also refreshed the tracking status about every 20 minutes. I RECEIVED NO NOTIFICATION ABOUT A DELIVERY ATTEMPT! I literally waited from 8am until noticing an “attempted delivery” at 3 in the afternoon that I supposedly missed by ten minutes despite being home the whole day. The driver should be fired and replaced by someone who actually knocks on the door or calls the customer. Terrible service even Walmart employees are more helpful. Now I have to hire a cab to drive all the way to the pick up facility since I don’t own a vehicle. Thanks Puralator...

Hic - 2022-10-12

I'd rather poke out my eyes with a rusty knife than have anything delivered with these jokers. Every time I see something is being shipped out with Purolator I cringe and just know some problem will arise. Sure enough, without fail, a huge inconvenience happens. May as well drive to the store myself rather than order anything online if these clowns are involved. Even if the store is 1000 KM away it will still be faster and more efficient.

Ravneet Comstock - 2022-10-30

Nothing at all negative to say about the company and its delivery systems, I couldn't get to the package this week despite the reminder call so it was sent back to shipper, thats all on me. But the gentleman working the counter on Saturday 29th Oct 10am, he was rude doesn't quite cut it, he was completely unsympathetic and dismissive, spoke down to me as I have not experienced in a long time. Unsure if it was racism or just absolute lack of care but I would highly suggest that the company look into the suitability of this gentleman in customer service role. Very disappointed indeed.

K - 2022-11-16

Missed a delivery while I was at work, called the number on this listing which isn’t for this location, it’s just a general customer service line. they tell me that they close at 7, and I can pick up my package anytime before then. So I assumed that meant my package was already back at this distribution center. Nope. Wasted my time and gas driving all the way over here and I’ll probably have to go back tomorrow. When I got home, I saw the Driver didn’t even leave a delivery slip.

Valentyn Chudin - 2022-09-06

Does anyone know that it is 21 century? Twice i pickup my packages at this terrible office. try to make drug test to your workers And finały i have SMS report that my box delayed with delivery truck technical problem and here they tell me that Driver has a lot of boxes? Is it your best practice and do you really think you are number 1 delivery???serious??? You claim to your clients!!! Sorry about that will not work much more. Package picked up after 1 hour waiting… Chłopaki nie spac….zapierdalac!!!