Purolator, Boucherville, QC

Hajira Syed - 2021-12-09

Avoid shipping with Purolator at all costs. I understand shipping delays but when there is no update on your tracking number in 4 days and customer service can't tell you when your package will be delivered thats just bad service. They know exactly where my package is but wont let me go pick it up. They aren't the only ones running a business, ruining client relationships when their service cant deliver on time. Paying the extra money is 100% worth it UPS is a very close in price and sometimes even cheaper with way better service.

Carlos Daniel - 2022-06-17

I ordered a phone thru rogers, was supposed to be delivered today but at 10am the system shows that the package was in boucherville, qc and there is a delay because a missing connection (it was going from Toronto, on to brossard, qc) so it was already in my área 30 min away.... with expected delivery on Monday, now I check again at 3pm and says that the address is incorrect... it is not... they didn't even tried to deliver it... now waiting on the line for more than 30 min and still waiting... I need the phone because I work with it, so thanks Purolator for making me wait.... I saw all other reviews and everyone mentions the same... always a problem with cellphones... I mean really? Can at least the drivers try to deliver?

Mustafa - 2022-02-24

I'd give a minus 5 if google allowed. 2 days in a row, the driver passes by the house without leaving the package while its it's clearly instructed to deliver at the back door, on the adjacent street. I called CS the 1st day, the guy from New Delhi assured me he updated the delivery instructions and that my package will be delivered the following day. The next day, same thing happened. The delivery guy just passes by the front door which is not accessible in winter. There's a sign on the front door that says to deliver at the rear entrance and the same info is provided in the delivery instructions. The worst courier company in Canada. I thought it was hard to beat UPS but you guys just did, twice in a row.

Yalayolo - 2022-08-25

Wow, bad service, Address correction required - resolution in progress, never have that problem with UPS,and the waiting on the phone is 30 min, now i have to take my car and go get my package, Purolator worse delivery company ever, they should fire the CEO

Savage Saskatch - 2022-11-14

Delivery guy doesn't ring, says we didn't answer while we were home, happened multiple times but only with this Purolator while other delivery we have no troubles with