Purolator, Medicine Hat, AB

Amy C - 2022-07-21

On monday the lady that helped me was amazing. At no fault of Purolator my package was delayed by the company 1.5-2 weeks and after making it to town on Monday it couldn’t be delivered. She was very helpful in finding my package fairly close to closing. Super nice and quick! Thank you for the great service :)

John Jones - 2022-11-10

This company & staffing is SO amazing!!! They went above and beyond in seeing my package to me in unbelievable timing!!! So courteous, so kind, so efficient….I truly wish I could give them a 10 star rating. I highly recommend anyone & everyone to use Purolator as their go-to for deliveries. Thank you again Purolator & wonderful staff!!!

Jayne Flaig - 2022-07-28

My experience at this location is terrible - policies exist to protect consumers and that is understandable however when you make following the policy impossible with an absence of common sense then all you are doing is trying to be a problem. I sent a family member in with my photo ID, tracking slip, I called in and I also spoke to them on the phone while he was there - they made no attempt to help. They told me to email him consent and when I did that they still refused it. The woman who assisted us should not be client facing, my experience with another lady was exceptional but too late. I won’t be using purolator going forward.

Jaiden Peacock - 2022-11-23

I specifically signed up for text updates so that I wouldn't miss my order, and I didn't get a single text message. Now I missed my delivery and have to try and figure out how to get it before your business shuts down at 6 (super inconvenient hours for anyone working 9-5). All mail delivery services are garbage and purolator is no exception

Rowan Friesen - 2022-12-19

The purolator truck drives right by my property but they refuse to drop my parcels off. Very discriminatory.