Necroka - 2022-06-02
Every time I order from Amazon and it goes through Purolator something goes wrong. They've lost more packages than I've ever heard of, they're service is flippant and combative, and they don't actually attempt to deliver... even though they're supposedly a delivery service. For one example, quite some time ago I had ordered some furniture online, the 'built it at home' type, and they said they had attempted to deliver it but 'no one was home'. What actually happened was the delivery person went to the door, pasted a paper to it, and then left. No buzz, no nothing. When I called and asked them to deliver they claimed they tried, I was lying, and they refused to deliver, even though I had all of those days off and I lived in town. Eventually, friend who had just come out of surgery offered to drive me. That should never need to happen. Next time Purolator just decided not to do their work there no one was able to drive me there, so the package got sent back because there was no way to get there in time if they wouldn't at least try to deliver the package. Now, the moment I see an order say it's shipping through Purolator, I request to cancel it and explain to the store or supplier that Purolator, a delivery service, does not actually deliver, and unless they can use a different service I won't receive the item, and therefore will not be able to shop with them. Luckily most businesses will agree to use a different service, so I haven't had any note-able problems since I stopped putting up with Purolator's nonsense. Life is so much smoother without Purolator, please avoid this company as best you can.