Intelcom, Granby, QC

Leslie Jo - 2022-11-13

Worst delivery company at large, there are so many complaints on social media platforms of botched deliveries, customer service is even worst. Their agents have zero etiquette and hang up on people without solving anything. Getting them deprioritized as a courtier is hellish but 40% of the time I have an issue with this particular courier and they can’t bother to be accountable and professional and find a solution. Like we pay premium for express deliveries to arrive on certain dates. It’s really unprofessional not to bother delivering to the right address and not to bother helping getting it to the customer. and a few months later So someone from Intelhell rings my doorbell and doesn't deliver the package- I assume the driver was going to steal it so I call the company immediately after they were supposed to have delivered the package and spoke to a cs agent who lied about 4 times in the call and only mentioned a delivery would be reattempted sometime this week after I mentioned I was going to report it stolen to the police. I don't get what is wrong with this delivery company...

Stan Vav - 2022-10-02

Got email at 11:00 and my package was delivered at 12:00. The delivery person even went to 2nd floor. Great service on Sunday.

Lex Cage - 2022-07-23

Great delivery and timing can be different depending on package but it gets delivered within the time frame that is given when the package is sent out

T Gibbs - 2022-07-03

75 % of the time my deliveries are sent to the wrong adress simply because the driver fails to look at the street name. When you try to contact them they show zero interest in resolving the problem. Latley I try to avoid buying from any sites that may potentially use intelcom as a means of delivery

Valerie Markle - 2022-07-03

Packages labeled to be delivered to an apartment now being left at ftont door of building without even ringing to come in. Having packages delivered for a reason, not helpful if i cannot either go down nor carry a package! Intelcom used to be good delivering to my door, now looks like only Purolator and UPS provide adequate delivery services. There goes Amazon Prime! Wont pay for deliveries left for anyone to get.