Reviews

Samantha Rothwell - 12/19/2024 1:45:12

Still waiting to get my package that was scheduled to arrive by end of day Dec. 11th apparently it’s sitting at your terminal on Oak Point Highway due to weather issues. When will it be deliver?

Roger Vaillant - 12/18/2024 21:14:49

3 days late on delivery

Sandra Acker - 12/18/2024 4:50:23

Customer service is lousy

Jack skruch - 12/17/2024 19:50:13

No I mean No customers service interaction.

Perry - 12/17/2024 4:01:30

on hold for 1.45 of a hour maybe more staff is required

Jan Steinma - 12/16/2024 10:38:51

It was supposed to be delivered December 9. Tracking said it would be delivered by the end of the day. Now, tracking says "2024-12-09 10:40:24 HELD AT TERMINAL POWELL RIVER Hold for Pickup". It says nothing about where that might be, or any other contact info. According to your website your closest facility in in Courtenay BC, which is a 90-minute ferry away, which will cost me >$100, round trip. Please let me know when this package will be delivered to 11332 Hwy 101. Thank you.

Debby Doyle - 12/15/2024 9:16:33

you need to call people when you have a problem with delivery. I live on a side road and packages are not delivered for days. if I had a phone call I could met the driver to get my packages.

Tara Classen - 12/14/2024 7:43:30

I waited over 2 hours one day to find out why my package wasn't delivered yet when it is in the city I live in and they said it would be delivered the next day which it wasn't. Now I have been on hold for over 3 1/2 hours and still no answer, I have been redirected to the website but there is no way to get my question answered when I go there. I would gladly pick up my package but the only number for the Saskatoon office is the one I am on hold with. I am beyond frustrated! Order # BAINT001820009488209

Kevin Johnson - 12/14/2024 5:03:57

Any communication would be nice

Gary Marklinger - 12/9/2024 22:34:15

i never received this package . Tracking showed it in Regina